Job Details
**Retail Store and Volunteer Manager**
Opened Recently Leadville Trail 100 Location Leadville, Colorado, United States of America **Job Id** R-56543 **Posted Date** 01/24/2022 **Job Type** Full time
* Corporate Leadership
* General & Events
* General & Events
JOB DESCRIPTION As a wellness pioneer, Life Time is reshaping the way consumers approach their health by integrating where we move, work and live digitally and physically all with the primary goal of helping people lead healthy, happy lives. Life Time is committed to an inclusive culture that welcomes and respects everyone. We promote an inviting community that supports all people on their path to a healthy way of life.
**Position Summary**
This role, along with the Brand Operations and Marketing Managers, is responsible for the financial and premier experience success of the events in the portfolio. The primary role/responsibility is two-fold. First, in addition to being a crucial stakeholder in the event for participants, valued guests and sponsors, their success in recruiting volunteers and building/maintaining a successful volunteer program is a vital component to the overall success of the events in this portfolio. Equally, this role is foundational to the success of managing the brick & mortar and online retail stores, employees, and inventory management for the **Events** (Leadville Race Series, Lutsen 99er, Barn Burner, and any new events that may be added from time to time).
**Job Duties and Responsibilities**:
Manage and oversee Leadville brick and mortar to include:
* Hiring, training, and scheduling of all retail staff,
* Coordinate athlete communications and shipping, as needed with athlete services,
* Manage and maintain both front and back of store, as well as upstairs apartment.
Manage all inventory specific to retail and events to include:
* Reporting on sales performance, inventory, loss etc
* Coordinate with procurement on restock, deliveries and re-order
* Coordination with marketing, athlete services and ops on all event related shipments received and inventoried and prepared for event disbursement.
* Management of in store needs related to ordering of supplies for both shipping and store infrastructure.
Work closely with marketing team on
* Strategy and execution of retail promotions including In-store initiatives, social promotions,
* To manage all e-commerce including website optimization.
* In addition, this role will be responsible for event activation of pop-up shops for all Leadville Race Series Events.
Oversite of all volunteer roles and responsibilities to include:
* Recruit, train and coordinate all event volunteers
* Collaborate with sponsorship, athlete services, expo management, production, operations, registration, medical and marketing to ensure all volunteer plans integrate seamlessly into the overall event operation plan
* Liaison with local municipalities, community organizations and boards/groups to increase event volunteerism into the local community
Maintaining close oversite of GivePulse volunteer platform,
* Refining / updating volunteer positions/postings as needed within
* Ensuring all events are appropriately staffed with volunteers increasing overall fulfillment & reporting on GivePulse to 80%+
Work closely with Event Manager to:
* Incorporate all volunteer site layouts and plans into event ops/staff manual
* To ensure all volunteer related needs/plans stay within budget
**Minimum Required Qualifications**
* Four-year college degree in Business Administration, Sports/retail Management, or related field
* Minimum 3 years experience in retail and/or volunteer coordination/ or event management, preferably in the sports or entertainment industry, including a strong logistical and customer service background
* Willingness to work weekends and extended hours as needed
* Strong ability to pro-actively identify, assess, and resolve problems or challenges as they arise
* Exudes excellent customer service skills
* High energy individual who is able to work semi-autonomously, comfortable with ambiguity and embraces change
* Strong leadership skills with the ability to motivate and influence all levels of the organization
* Creative and strategic business mindset
* Quantifiably demonstrated a track record for driving brand or category growth/development
* Strong MS Office and/or other software with an ability to adapt learning to use new technology
* Ability to define problems, collect and analyze data, establish facts, draw valid conclusions, and recommend solutions
* Ability to communicate effectively with strong reflective listening skills, as well as both oral and written means
* Strong interpersonal and relationship building skills
* Ability to lift equipment greater than 25lbs
* Use reasoning and solve problems through deduction
**Pay**
* Starting salary for this position starts at $55,000 and pays up to $65,000, based on experience and qualifications.
****Benefits****
All team members receive the following benefits while working for Life Time:
* A fully subsidized membership
* Discounts on Life Time products and services
* Retirement savings plan with company match (21 years of age and older)
* Training and professional development
* Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
* Medical, dental, vision, and prescription drug coverage
* Short term and long term disability insurance
* Life insurance
* Pre-tax flexible spending and dependent care plans
* Maternity leave and adoption assistance
* Paid time off, including vacation and paid sick leave
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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