Job Details
**Mantra Fitness Regional Sales & Operations Manager**
Operations Tampa, Florida Minimum Experience **Manager/Supervisor** Compensation **$48,000 Per Year Base Pay** Were looking for someone who is driven as well as approachable. Who is task-oriented and willing to be held accountable. Who will look staff members in the studio sales, fitness coaches, and managers in the eye, call them by name, and make time for them. Who can motivate a team to produce and grow the business. Who listens. Who likes to stay fit and to have fun.
The Regional Sales and Operations Manager will work directly with the Studio Managers to execute company sales and marketing strategies in order to meet sales goals, and increase sales year over year. Additional primary focuses include lead generation, and promoting the growth of the studio both in the local community and throughout the Mantra network. This leader must pose a high caliber approach to team development, as well as display an entrepreneurial mindset for growing the business.
QUALIFICATIONS:
* 3-5 years of previous multi-unit management experience
* 3+ years of direct sales experience, preferably in the fitness industry
* 1 year fitness industry experience
CORE COMPETENCIES:
* Must possess a high-energy, outgoing personality with the ability to motivate and train team members
* Must display honesty, integrity, and accountability
* Ability to hire, train and develop entry and mid-level management
* Intrinsically motivated
* Model all studio activities through self-involvement (lead by example)
* Be hands-in & hands-on with all team members to support the growth and development of a strong leadership bench for the market
* Excellent written and verbal communication skills, with ability to address/respond in a clear, concise, and respectful manner
* Customer service responds promptly to studio needs, responds to requests for service and assistance, meets commitments and resolves member and staff issues completely
* Independent thinker, team player
* Excellent decision-making ability
* Project management coordinates assigned task workflow, communicates changes and progress, completes projects on time
* High level of attention to detail
JOB DUTIES
* The Regional Sales and Operations Manager (RSOM) will be responsible for ensuring operational excellence of the Mantra Fitness product at all 3 of our Florida locations, as well as our Orange County location in California.
* The RSOM will oversee and provide leadership and daily direction to the Mantra Studio Management team and will work directly with them to reinforce sales and operations performance.
* The RSOM will work together with the Mantra leadership team to lead the sales functions and to execute lead generation and marketing strategy plans to increase sales and promote the health of the facilities.
* This leader must possess and apply a high caliber approach to coaching and staff development.
* Oversee, support and lead Studio Management, Sales and Fitness teams to exceed all membership goals.
* Manage, monitor, coach/develop and evaluate the performance of managers and staff
* Work together with Studio Managers to properly manage and exceed all sales goals
* Responsible for overseeing the sales process and systems with all staff.
* Lead and coordinate initial and ongoing sales drivers (studio events, outreach)
* Direct sales through company required outreach programs
* Assist in the monitoring of recruiting, hiring, training and scheduling of Mantra studio staff
* Assist Studios to build and maintain Mantra class size through scheduling optimization
* Train and mentor employees for ongoing success and future growth
* Develop a high energy culture through contests and incentive based motivation
* Ensure Mantra branding through consistency and continuity in all actions
* Responsible for meeting performance metrics (KPI's), revenue, ordering, inventory, payroll, cost controls, etc
* Enforce Mantra corporate policies, business practices, systems and processes
* Provide effective decision making regarding customer service issues
* Plan and promote special events for the studio, using Mantra tools for effective outreach and community involvement
* Responsible for ensuring that the facilities are clean, maintained and operationally sound
* Send weekly summary reports of Management productivity
* Submit monthly schedule of visits and trainings prior to first of the month
Location Tampa, Florida