Job Details
* Central Location, New Orleans, Louisiana, United States, 70130
* Guest Services
* Full Time
* Wyndham Destinations
* Bring smiles to guests from around the world by providing warm welcomes
* Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
* Process cash and credit card transactions strictly following established procedures
* Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
* Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
* Reserve and confirm reservations for individuals and/or groups
* Provide guests with room rate quotes
* Respond to guest inquiries and concerns as quickly and completely as possible
* Promote teamwork and quality service through daily communications and coordination with other departments
* Medical, Dental, and Vision Insurance
* Discounted Hotel & Resort Stays
* Employee Stock Purchase Program
* Tuition Reimbursement
* 401K Retirement Savings with Company Match
* Professional appearance and a positive, can-do attitude
* Excellent communication skills with the ability to read, write and understand English
* Ability to solve problems with a minimum of supervision
* Basic math skills and knowledge of proper cash handling procedures
* Ability to multitask and work in a fast paced environment
* Attention to detail and strong organizing skills
* Basic computer and office skills
* Hotel hospitality front office system knowledge a plus
* Ability to work independently or with others as needed
* High school diploma or equivalent
* One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred
**Put the World on Vacation**
At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the worlds largest vacation ownership company and part of Travel + Leisure Co., were shaping the future of the travel industry.
**Summary ($14.48 hr)**
**How Youll Shine**
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout. Youll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
Though no two days are the same at Wyndham Destinations, youll have the opportunity to:
**How Youll Be Rewarded**
**What Youll Bring**
**A Place for Everyone**
Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, youll find a team thats inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ...@wyn.com, including the title and the location of the position for which you are applying.
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