Job Details
**Location:** Owensboro, KY
* Provide superior customer service by exhibiting a friendly and professional demeanor at all times.
* Serves the Bank's customers by accurately processing the following transactions: Deposits; Withdrawals; Payments; Stop Payment Requests; Cash Advances; ordering Checks and Debit Cards; and issuing Cashier's Checks.
* Responsible for meeting or exceeding sales referral goals as outlined by Retail Operations or Branch Management.
Exceptional knowledge of the Banks products and services.
* Complete CTR Reports when necessary.
* Complete Suspicious Activity Notification forms when necessary.
* Perform Night Drop Verification and Processing.
* Process Customer Disputes.
* Perform vault and ATM duties and responsibilities when assigned by management.
* Comply with all department and Bank policies and procedures.
* Assist Customer Service Manager with audit of banking center operations as delegated by Retail Operations.
* Make a concentrated effort to solve customer problems.
* Stay informed of new or changes of policies and procedures.
* Maintain a cash drawer and balancing record as outlined in the over/short guidelines.
* Complete all training as required by Limestone Bank.
* Aid in opening and closing Branch when needed.
* Performs all other duties as assigned.
* Adaptability: Adapts behavior to perform effectively under changing conditions
* Client Focus: Responds to client needs in a timely, professional, helpful, and courteous manner, regardless of client attitude.
* Cash Handling: Ability to keep an organized cash drawer and balance daily.
* Fraud Detection: Recognizes fraud indicators
* Problem Solving: Identifies standard problems and alternate solutions for said problem
* Product and Technical Knowledge: Demonstrates full understanding of products/services and matches those products/services to customer needs
* Medical Coverage
* Dental Coverage
* Vision Coverage
* Life Insurance
* Supplemental Life Insurance
* Short-Term Disability
* Long-Term Disability
* Cancer Insurance
* Accident Insurance
* Critical Care Insurance
* Health Savings Accounts
* Flexible Spending Accounts
* 401K Plan
* Paid Time Off (PTO)
* Paid Holidays
* Paid Parental Leave
* Employee Assistance Programs
* Tuition Reimbursement
*This job description denotes essential functions of the job. Limestone Bank promotes an equal opportunity work place which includes reasonable accommodation of otherwise qualified applicants and employees.* *Requirements are subject to possible modification to reasonably accommodate individuals with disabilities.*