Job Details
Compensation and Benefits:
- Competitive Annual Salary
- Additional training/development opportunities
The Customer Service and Marketing Representative reports directly to the SpeedPro Imaging studio owner and is primarily responsible for developing and executing marketing campaigns to obtain new clients, while also helping to oversee and maintain the existing customer base.
Core Functions:- Create targeted marketing strategies, campaigns, and collateral to target core business prospects
- Utilize various digital marketing techniques (i.e., PPC) as well as more traditional marketing functions (i.e. direct mail) to increase lead generation
- Oversee and develop content for blogs and social media accounts (Facebook, Instagram, LinkedIn, Twitter, etc.) to generate awareness of the SpeedPro brand
- Maintain and update studio website as needed
- Ensure that all external communications are on-brand and utilize consistent messaging
- Make follow-up calls to existing customers to ensure their satisfaction with end products and to drive further business opportunities
- Attend client meetings and networking events as needed (this position may require the occasional off-hours or weekend commitment)
Other Required Skills: - Ability to maintain a high level of engagement with a customer base
- Strong knowledge of and experience with social media management
- Proactive and self-motivated to work independently and in a team environment
- A keen eye for visual design
Ideal Candidates Will Also Possess: - 1+ years of prior marketing and customer service experience
- Associate's or Bachelor's Degree
Compensation: $30,000.00 - $40,000.00 per hour
Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client's marketing team, and we collaborate with partners to determine the right solution for you and your business's end customer.
At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.
Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.