Job Details
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job supports the company by utilizing tools and data to assign staff to fill critical gaps in staffing for varies clinical roles.
Education
Required - High school diploma or equivalent.
Preferred - Bachelor's Degree in business, healthcare administration, communication, or other related degree
Work Experience
Required - 3 years of customer service, healthcare, or other related experience
Preferred - 1 year of experience in staffing within a healthcare or agency setting
Knowledge Skills and Abilities (KSAs)
* Proficiency in using computers, software, Microsoft Office, and web-based applications.
* Effective verbal and written communication skills and the ability to communicate with staff and leaders of all levels within the organization.
* Ability to synthesize data and utilize reasoning to make appropriate staffing decisions.
* Ability to function independently under pressure with sound decision making.
* Ability to utilize technical tools to aide in decision making.
Job Duties
* Utilizes data and other available information to make informed staffing decisions to fill critical clinical vacancies with CSRC float staff.
* Supports patient care by leading daily huddle calls with clinical leaders to understand daily staffing needs for the organization and assign float resources to fill gaps in staffing.
* Recruits staff to pick-up additional shifts to cover critical vacancies.
* Communicates staffing assignments to float staff and clinical leaders.
* Completes special projects as requested by supervisor and director of staffing to enhance services of the CSRC.
* Reviews, schedules, and uses staffing data to pro-actively address upcoming staffing needs.
* Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
* Performs other duties as assigned.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
There is no occupational risk for exposure to communicable diseases
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Washington, and New York.
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We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the?EEO is the Law poster?and its?supplement, as well as the?pay transparency policy?for more information.
Affirmative Action Policy Statement