Job Details
Job Description - Order Management Specialist - Distribution (FLU014271)Job DescriptionOrder Management Specialist - Distribution
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FLU014271About Us
:
Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future
. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (
www.fortive.com
), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.
Fortive Corporation Overview
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Fortive Corporation OverviewFortive s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We re honest about what s working and what isn t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Ready to move your career forward? Find out more at careers.fortive.com .
We are looking to add another team member to our Order Management team! The primary role of the Order Support Specialist is to partner with our sales department and assist in driving positive experiences with our Domestic Distributors. Tasks commonly include customer support, coordinating expedited orders, delivering status updates, perform telephone support as needed, supervise contract commitments. This is a customer contact position that requires oral and written communication skills.Job DescriptionsWhat is an order management specialist?We are looking to add another team member to our Order Management team! The primary role of the Order Support Specialist is to partner with our sales department and assist in driving positive experiences with our Domestic Distributors. Tasks commonly include customer support, coordinating expedited orders, delivering status updates, perform telephone support as needed, supervise contract commitments. This is a customer contact position that requires oral and written communication skills.Primary responsibilities:Join a team of existing Order Managers and learn from the best!Receive, review, process and coordinate customer orders and inquiriesPrepare documentation and ensure compliance with regulations.Provide quality responses to, delivery, price, and new product inquiries.High degree of cross training required.Coordinate internal and external questions, concerns, issues, problem solving.Review contract/purchase orders to ensure customers quality requirements are met.Maintain reports, records, and systems.Perform projects and related duties as assigned.Qualifications
Qualifications
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Your Qualifications:2+ years Order processing experience2+ years of account management or relative customer experienceStrong constitution and positive temperamentPassion for driving process improvementAbility to multi-task in a fast-paced environmentAble to learn quicklyExcellent verbal and writing skillsDigital literacy with focus on Microsoft Suite ProductsCustomer facing background including phone supportWorks well within a team environment or as an individual contributorStrong attention to detailAbility to complete tasks with minimal direction using established policies, guidelines, written & verbal procedures and instructions.Able to maintain punctual and consistent attendance.Able to sit in a workstation facing a computer for extended periods of timePrior experience with Oracle preferredPrior experience with Microsoft Dynamics a plus
Everett, WA: The hourly range for this position is $18.85 - $35.00
This position is also eligible for bonus as part of the total compensation package.Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
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