Job Details
**Guest Service Support**
**Department:** Service Labor **Location:** Washington, DC
**Now Hiring!**
**$15-$18/hour**
**GUEST SERVICES SUPPORT (HOSTS/RUNNERS/BUSSERS)**
Our Hosts, Runners & Bussers are part of a team we call Guest Services Support. They are an integral part of our restaurant service team providing exceptional hospitality, serving delicious scratch-made food and drink, and keeping our restaurant environment clean and welcoming. This collective-group position is a great way to get to know our company, learn the foundations of good service, and move into other positions within Farmers Restaurant Group.
Farmers Restaurant Group was **voted as one of the** across the Greater Washington, D.C. area. Our restaurants are among the most booked in the nation on OpenTable. As a Farmers Restaurant Group team member, you will be working in a lively, fast-paced work environment within a growing that cares about great food and drink, thoughtful sourcing, preserving our lands and waterways for future generations, and creating a culture of never-ending learning and reinvention for our employees. No matter where you work in our company, you are on a with challenges and opportunities for continued professional development and growth, and we are committed to your health and overall well-being.
WHAT OUR GUEST SERVICES SUPPORT TEAM OF HOSTS/RUNNERS/BUSSERS DO:
* Guest Services Support position responsibilities include hosting and greeting more than 1,000 guests (on average) each day
* Assist with greeting guests in a friendly and engaging manner
* Respond to guest requests with exceptional guest service
* Answer phones to take reservations or To Go orders
* Greet, seat, and thank guests
* Provide exceptional hospitality
* Prepare tables for meals, including setting up items, such as linens, silverware, and glassware
* Run food and drinks from kitchen and bar to guest tables
* Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
* Clean tables or counters after patrons have finished dining and set tables for next guests
* Keep silverware and linens rolled and guest ready
* Set up dining areas to prepare for large parties and brunch buffet
* Ensure condiments are clean and full
* Perform cleaning duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
* Stock service areas with supplies, such as coffee, food, tableware, and linens
* Other important tasks, as assigned, that keep all of our guest operations humming
WHAT YOU NEED TO BE ON THE GUEST SERVICES SUPPORT TEAM (HOST/RUNNER/BUSSER):
* EXPERIENCE WITH OPENTABLE GUEST CENTER PREFFERED
* Full-service restaurant experience is preferred
* Must be 18 years old due to service of alcohol
* Excellent communication and interpersonal skills
* Ability to stand for extended periods of time and lift up to 50 pounds, as needed
* Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms
WHAT WE OFFER OUR GUEST SERVICE SUPPORT TEAM OF HOSTS/RUNNERS/BUSSERS:
* Flexible scheduling: full- and part-time shifts available
* Benefits for full-time workers after waiting period, include: paid time off and health coverage (medical, dental, vision)
* Access to private, online talk therapy free for up to three months per year
* Discounted employee wellness initiatives, including gym memberships
* Discounted shift meal and generous discount when dining as a guest
* Training and career growth opportunities