THE JOB
As a Specialist Business Services, you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create WOW moments and memories they will carry with them far beyond their stay with us.
THE DAY-TO-DAY
Efficiently process and document all stored inventories of courier and drop-off parcels
Provide guest assistance in the processing and reviewing of all shipping and receiving materials
Ensure proper security and accuracy when releasing packages or facilitating delivery of packages
Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions
Perform the counter service functions including but not limited to: sending and receiving faxes, photocopying, computer workstation rentals, laptop, workstation printing, selling & promoting of retail items and collecting guest email addresses
Assist guests with workstation personal computer functions including Internet usage
Maintain interdepartmental communication and support services with Sales, Convention Services, Special Events and the Mail Center
Provide assistance and information for inquiries regarding business activities and locations of in-house or city-wide conventions
Facilitate exhibit, meeting and function set-ups in regards to package, freight and equipment delivery
THE REQURIED
Age 18+
THE IDEAL CANDIDATE
Able to effectively communicate in English, in both written and verbal forms
Excellent organizational skills to function effectively under time constraints and written established deadlines, with attention to detail
Effective listening abilities with strong judgement skills
Excellent customer service skills
Interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to company standards
MGM Resorts International
04/20/2024
Las Vegas,NV