Job Details
Lab Manager / System AdministratorLocation: Arlington, VAMust have an active Secret Security ClearanceNode is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services.Node is seeking a Lab Manager to support this critical customer mission.Responsibilities:- Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision-making and execution of mission requirements- Support the implementation of new technologies and equipment in the lab environment- Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations- Advises and provides insight into the development of lab standard operating procedures (SOPs) and policies- Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users- Provide support for MacOS and iOS to users- Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues- Monitor and respond to users on IT helpdesk channels and phone lines- Assist in the management of user accounts and resetting credentials- Performing implementation of granular access control, and monitoring systems for acceptable performance and user accessibility, establishing back-ups, and monitoring systems security- Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occurRequirementsRequired Skills:- U.S. Citizenship- Must have an active DoD Secret clearance, TS/SCI clearance is preferred- Must be able to obtain DHS Suitability- 2+ to 5+ years of directly relevant experience in system administration- Experience with multiple operating systems, including Linux/Unix & MacOS- Experience and knowledge of networking and network administration- Experience with Virtual Private Networks (VPN)- Experience with virtual desktops (Citrix, VMWare)- Must be able to work collaboratively across physical locationsDesired Skills:- Experience working with SIEMs to include ELK and Splunk- Virtualization automation and optimization- Experience working with Jamf Pro, DEP, and Enterprise Connect implementation- Experience with writing technical procedures and standard operating proceduresRequired Education:BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years of lab management or systems administration experience.Desired Certifications:- CEH- Sec+- Network+- CCNACompany Overview:Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.Our Core Values help us in our mission. They include:OUR CORE VALUESIdentifying the~RIGHT PEOPLE~and developing them to their full capabilitiesOur customer s Mission is our Mission . Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partnerWe believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellenceOur mantra is ~Simple*Secure*Speed~ in the delivery of innovative services and solutionsBenefitsWe are proud to offer competitive compensation and benefits packages to include:+ Medical+ Dental+ Vision+ Basic Life+ Long-Term Disability+ Health Saving Account+ 401K+ Three weeks of PTO+ 10 Paid Holidays+ Pre-Approved Online Training