Job Details
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview
- Maintain and repair Komatsu underground equipment
- Timely, effective repairs of machine components in the Field
Up to $10,000 Sign On Bonus, depending on experience
Key Job Responsibilities Inspects equipment for proper performance and determines faults and malfunctions.
Troubleshooting and diagnosis; adjust equipment & repair/replace parts components or systems according to scopes of work.
Tests repaired equipment to ensure proper operational performance.
Commission new equipment.
Provide customer training as required.
Completes accurate time records, technical reports, failure reports, etc.
Stays current with industry, customer, product developments and technical best practices.
Builds strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
Ensures customer satisfaction within area of primary responsibility
Work safely and follow all Komatsu/Customer safety policies and procedures.
Complete related paperwork and access databases require to complete job accurately and timely.
Follow contamination control and HAZMAT rules and regulations.
Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
Qualifications/Requirements High school diploma or general education degree (GED) required.
Associate Degree in Diesel Technology or equivalent preferred.
Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
Flexibility to work various schedules including shift work.
Certificates, Licenses, Registrations Certified to operate a forklift and/or manlift
May be required to complete a DOT physical
Required to complete MSHA certification
May be required to complete respirator certification
Additional InformationLanguage Skills Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees
Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to compute rate, ratio and percentages
Ability to calculate figures and amounts such as percentages, area, circumference and volume
Ability to deal with problems involving several concrete variables in standardized situations
Computer Skills Knowledge of database software, Internet software, manufacturing software, order processing systems and MS Office
Analytical Skills Uses intuition and experience to complement data
Problem Solving Skills Identifies and resolves problems in a timely manner
Customer Service Skills Responds promptly to customer needs
Oral and Written Communication Skills Speaks and writes clearly and informatively
Teamwork Skills Balances team and individual responsibilities
Planning/Organizational Skills Prioritizes and plans work activities
Professionalism Reacts well under pressure; accepts responsibility for own actions; follows through on commitments
Quality Demonstrates accuracy and thoroughness; monitors own work to ensure quality
Quantity Meets productivity standards; completes work in a timely manner
Safety Observes safety procedures; reports potentially unsafe conditions
Adaptability Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events
Tooling Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list
Policies and Procedures Abide by all Company policies and procedures
Work Environment Regularly exposed to moving mechanical parts and toxic or caustic chemicals
Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions
Occasionally exposed to extreme heat; risk of electrical shock and vibration
Noise level in the work environment is usually moderate
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.