Job Details
Job Summary: As a Houseperson you will be responsible for, but not limited to, the cleanliness and upkeep of Inn rooms by stripping out linens and keeping within the hotel's standards of cleanliness. You will also be responsible for reporting any maintenance issues, damaged property, or any lost and found items, as well as maintaining security of all guest units.
Job Responsibilities:
* remove all garbage/recycling from all offices and Housekeeping rooms
* cleaning and maintain all mirrors and entrance doors
* spot clean any spots on carpets, report any large spots for shampooing
* laundering of public areas linen
* stripping guest rooms of linen
* maintaining records of room cleanings
* respond to guest queries and requests
* deliver any requested housekeeping items to guest rooms
* maintain all cleaning equipment and materials in a safe and sanitary working condition
* follow all company safety and security procedures
* report any maintenance issues or safety hazards
* observe and report damage of hotel property
* All other duties as assigned
Qualifications
Education and Experience:
* Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
* Ability to read, write, speak, and communicate in basic English preferred
* Previous in-person customer experience preferred
* Previous experience in a related hospitality position preferred
Knowledge, Skills, & Abilities:
* Detail oriented and thorough
* Ability to remain discreet and respect the privacy of guests
* Ability to perform consistent work to the highest of standards
* Ability to interact with guests in a pleasant friendly way
* Knowledge of cleaning and sanitation products, techniques and methods
* Knowledge of cleaning sensitive materials
* Working knowledge of operating cleaning equipment
* Ability to work in a team environment
* Ability to work independently
* Excellent time management skills
* Ability to work as a team
* Ability to follow proper safety measures when using hazardous chemicals
* Basic knowledge of proper cleaning operations
* Basic knowledge of proper sanitation operations