Job Details
** Impact Service Representative I**
**Job Category****:** Breg Impact - Wholesale **Requisition Number****:** IMPAC003669 Showing 1 location **Job Details**
**Description**
We currently have a full time opening for an Impact Service Representative I (ISR) in Boulder, CO. If you are looking for a fast paced environment where you can make a difference every day, then this is the opportunity for you!
**The right person to join our team is...**
The work is highly precise in nature and requires a very strong attention to detail. It is vital for the work output to be very high quality, with correct results, time and time again. This person will be People-focused, while being reserved in nature Helpful, "service" orientation.
**This position is responsible for.**
The Impact Service Representative I will deliver, pick up and maintain orthotic devices and/or other durable medical equipment in coordination with clinic staff, surgery schedules and patient convenience. S/he will provide professional customer service and patient education. The Impact Service Representative I will primarily cover an assigned area including hospitals, clinics, and patient specific appointments to support Bregs Impact Billing business.
**Your day will be very busy you will:**
* Perform the delivery and set up of ancillary equipment.
* Perform the measuring and fitting of orthopedic products; fits/instructs patients in other ancillary DME products.
* Provide inventory management services to customers, including ordering and returning product as needed. Provides delivery estimation dates and ongoing communication.
* Prepare, gather and submit paperwork for insurance billing purposes ensuring accuracy and timeliness of receipt. Treats Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards.
* Ensure highest standard of patient care is provided to all patients, including adequate follow-up with patients and physicians, where required.
* Evaluate orthotic device on patient and makes adjustments to assure fit, function, and quality of work.
* Utilize Breg Vision and Breg Claims System as applicable to support daily operations.
* Prepare daily, weekly and monthly reports for management review. Analyses reports and data for trends and patterns. Suggests areas for improvement including processes and procedures.
**What your background will be:**
* Minimum high school diploma or equivalent required. Bachelors degree in kinesiology or sports medicine, or applicable trade certificate is strongly preferred.
* Some experience desired, but not required. Applicable experience typically includes patient care, customer service, inventory, benefits, insurance billing or other related service oriented work.
* Computer proficient to include web browser/internet search, MS Outlook, Word and Excel capabilities. Technical competence includes the ability to learn new software and systems.
**What we can offer you...**
*Our insurance benefits are effective the 1st of the month after your hire date. (Included on the posting where we thought this would be a draw.)*
* Medical /Dental /Vision plans
* PTO (paid time off)
* Holiday Pay
* Life Insurance / STD / LTD
For ***six consecutive years*** Breg has been awarded The National Business Research Institute (NBRI) **Circle of Excellence Award** for employee engagement.
If you meet the requirements above and would like to apply for this position, please visit our website at **www.breg.com** and click on the Careers section.
Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work force and Drug Free work environment. EOE/Minorities/Females/Vet/Disabled are encouraged to apply.
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