Job Details
The Account Manager is responsible for the overall administration, organization and implementation of FA Service and small FA projects. Below are the main responsibilities:
* Multiple accounts management
* Service calls/Dispatching
* Scheduling Subcontractors
* Scheduling PMs
* Scheduling Sprinkler Inspections
* Billing & Collections
* Customer Service
* Estimating
* Small project management
* Contract management
* Account/location/job set-up
* Financial reporting
* Procurement
* Manpower management/scheduling and evaluation
* Nicet II Certification
REQUIREMENTS:
* Seven (7) to nine (9) yrs experience working with customer accounts; processing paperwork, maintaining data with a Bachelor's degree
* 12+ with a High School Diploma
* Preferable technical background
* Effective communication skills; verbally and in writing
* Ability to develop specific goals and plans to prioritize organize, and accomplish work
* Knowledge of materials, methods, and the tools involved in the electrical and fire alarm industry
* Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and the coordination of manpower and resources
* Experience working with contract documents such as contract drawings, subcontracts, contract addendums, specifications and change orders
* Collections experience
* Accounting/estimating experience
* Experience working with contractors and writing proposals
* Posses or successfully pass NICET I exam within 90 days of employment
* Posses or successfully pass NICET II exam within 180 days of employment
Abilities
* Exposure to computer screens for an extended period of time.
* Sitting for extended periods of time.
* Reach by extending hands or arms in any direction.
* Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
* Listen to and understand information and ideas presented through spoken words and sentences.
* Communicate information and ideas in speaking so others will understand.
* Read and understand information and ideas presented in writing.
* Apply general rules to specific problems to produce answers that make sense.
* Identify and understand the speech of another person.