Job Details
**Customer Service Representative Richmond VA: 161700BR**
**Department and Name:** 706902310 Customer Service
**Physical Location:** Virginia Premier Richmond
**Employment Status:** Full time
**Shift:** First (Days)
**Posted Date:** February 17, 2022
LOCATION
When you join Sentara in a professional or management role, you become part of a progressive team of business leaders and operational experts. Our organization and our people are highly respected for the knowledge and innovation that we demonstrate each day. Working with us is an opportunity to have a positive influence on our growth and the communities we serve.
Overview Responsibilities Qualifications Customer Service Representative Richmond VA
Customer Service Representative will be responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Customer Service Representative will provide quality service and customer satisfaction through effective communication and education. **Sentara Benefits:** Sentara employees strive to make our communities healthier places to live. Were setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits,
Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!
Responsibilities Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education. **Education Level**
High School Grad or Equivalent **Experience**
Required: Customer Service 2 years, Data Entry Previous experience Preferred: None, unless noted in the Other section below
**Skills**
None, unless noted in the Other section below *Per* *Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.* *In support of our mission to improve health every day, this is a tobacco-free environment.*