Job Details
Job Description And Duties
Under the direction of the IT Supervisor II (Business Analysis Manager), incumbent coordinates with staff, vendor and other departments to complete system development tasks. In addition, incumbent will complete technical report writing, project management for assigned work efforts and will act as a liaison between non-technical program staff and technical IT staff. The incumbent participates in discussion to elicit requirements for enhancements and additional features that are scalable, supportable, secure and stable. This includes responsibility for assessment of business cases and participating in solution discussion meetings. The incumbent is responsible for utilizing industry, State and Department standards in designing solutions that serve the public, business partners and employees of the organization in an effective manner.
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.
This recruitment may be filled via a Training and Development assignment.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is currently a hybrid telework position and you will be required to come into the headquarters office twice a week. In-office days will be at the discretion of your manager in accordance with DHCS guidelines. You may also be required to work in the office occasionally and/or travel to support the needs of Enterprise Technology Services and to attend mandatory meetings. The remote status may be subject to change.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
INFORMATION TECHNOLOGY ASSOCIATE
Additional Documents
Job Application Package ChecklistDuty Statement
Position Details
Job Code #:
JC-419480
Position #(s):
802-###-####-012
Working Title:
Business Analyst
Classification:
INFORMATION TECHNOLOGY ASSOCIATE
$4,651.00 - $6,234.00 A
$5,113.00 - $6,852.00 B
$5,589.00 - $7,491.00 C
$6,147.00 - $8,238.00 D
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Telework
Job Type:
Permanent, Full Time
Department Information
The Department of Health Care Services (DHCS) is the backbone of California s health care safety net, helping millions of low-income and disabled Californians each and every day.
The mission of DHCS is to provide Californians with access to affordable, integrated, high-quality health care, including medical, dental, mental health, substance use treatment services and long-term care. Our vision is to preserve and improve the overall health and well-being of all Californians.
The Enterprise Technology Services Program (ETS) is responsible for designing architecting, building and delivering secure innovative solutions and services that drive health care quality and for information technology (IT) strategy formulation, enterprise architecture, enterprise portfolio management, and enterprise governance. ETS delivers customer service by providing a secure, reliable IT environment to support the program and administrative objectives of the Department of Health Care Services (DHCS), the Health and Human Services Agency, Office of Health Information Integrity, and Office of the Patient Advocate. ETS establishes IT policy and standards and ensures compliance with state and federal laws and regulations regarding the use of IT and the safeguarding of electronic information; supports a complex portfolio of program systems.
DHCS is a dynamic Department with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce which reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
This position is currently a hybrid telework position and you will be required to come into the headquarters office twice a week. In-office days will be at the discretion of your manager in accordance with DHCS guidelines. You may also be required to work in the office occasionally and/or travel to support the needs of Enterprise Technology Services and to attend mandatory meetings. The remote status may be subject to change.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/8/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Attn: Certification Technician JC-419480
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
JC-419480
1501 Capitol Avenue, Suite 71.1501
Sacramento , CA 95814
Drop-off location is open weekdays; closed on weekends and holidays
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.Statement of Qualifications - See Statement of Qualifications
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Bachelor s degree in computer science, Information Technology, or a related field (or equivalent experience).Proficiency in programming languages commonly used in mainframe development ( COBOL,VSAM, DB2, JCL).Strong understanding of data security and authentication methods.Knowledge of database systems and SQL.Excellent problem-solving and troubleshooting skills.Familiarity with version control systems (e.g., Git or TFS).Strong communication and collaboration skills.Dedication to continuous learning and professional
Benefits
DHCS offers a competitive pay schedule and work-life balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee s bargaining unit and conditions of employment. Some of these benefits:
Alternative work schedulesFlexible work hoursRemote work optionsMedical benefits, including health, dental, and vision insurancePaid holidays: 11 paid State holidays, 1 personal paid holiday, and 2 professional development days.Pension where employees contribute monthly, as does the DepartmentHealth insurance in retirementEmployee Assistance ProgramLoan forgiveness under the federal Public Service Loan Forgiveness Program
For the latest information on the benefits offered by the State of California, please explore the Health Benefits Summary provided by CalHR.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Meghan Kilby
(916) ###-####
...@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) ###-####
...@dhcs.ca.gov
California Relay Service: 1-800-###-#### (TTY), 1-800-###-#### (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Completing the application
A completed state application (STD. 678) and any documents list under Required Application Documents must be submitted with your application package. Applicants who are relying on additional documentation (e.g. transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.
Here is the link to the exam bulletin for CLASSIFICATION
Information Technology Associate Exam (ca.gov)
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at ...@dhcs.ca.gov
For all other questions regarding your CalCareer account, please contact CalHR s CalCareers Unit at (866) ###-#### or ...@calhr.ca.gov
Qualifications
Statement of Qualifications
State me nt of Qualifications
Please limit response to 1-page, single space, font size 12. Include your name and question number on each document.
Paper Size to be 8 x 11Single spaceLeft, Right, Top, and Bottom Margins to be 1Font type to be ArialFont size to be 12Do not exceed one page in length for each questio nDescribe an analysis or project you worked on that had substantial impact on the business. Please include project methodology and your role in each phase.What steps would you take to identify stakeholders and gather requirements for a work effort to automate a process?
We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.#J-18808-Ljbffr