Job Details
JOB TITLE: Sales Associate
IMMEDIATE MANAGER: Store Manager
DIRECT REPORTS: 0
DIRECT REPORTS TITLES: N/A
JOB CLASSIFICATION: Non - Exempt
BUDGET RESPONSIBILITY: N/A
THE PURPOSE
As a Sales Associate, you will maintain outstanding customer service as per company standards, achieve individual sales goals, drive team collaboration, maintain True Religion merchandising standards, and safeguard company assets.
THE ROLE
* Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service.
* Maintain an awareness of all promotions and advertisements.
* Assist in floor moves, merchandising, display maintenance, and housekeeping
* Assist in processing and replenishing merchandise and monitoring floor stock.
* Assist in completing price changes within the department.
* Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips.
* Reconcile daily sales and prepare deposits and end of day reports for management.
* Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom.
* Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management.
* Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.
YOU ARE
* Retail Savvy: you understand the complexities that come with working in a luxury retail environment and its customers
* Goal Oriented: you work hard and strategize in order to achieve daily, monthly and yearly sales goals.
* Upbeat: you always have a positive and welcoming attitude towards peers and customers.
* Brand Knowledgeable: you know our brand like the back of your hand including all fits and styles.
* Fashionable: you are current with trends and are able to make styling recommendations to the customer.
* Fearless, Focused, Open and Fast!
REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES
* High School Diploma
* Must be over 18 years of age
* Minimum of 6 months of retail sales experience
* Ability to read, count, and write to accurately complete all documentation
* Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder