IT Business Analyst (Hybrid)


Job Details

We re committed to being the clean energy leader in Louisiana. By investing in renewables like solar and utilizing carbon capture and sequestration technology to make our air cleaner, we re in this for the long haul, because our state and future generations depend on it. Come be a part of our journey at Cleco where we're Energizing Your Tomorrow.

The IT Business Analyst is an experienced professional that will focus on optimizing the use of software investments, analyzing data to facilitate decisions and assist in providing strategic solutions. Using fact-based analysis, the IT Business Analyst II will interact with the business unit to gather, propose and document requirements as related to potential enhancements. Recommends enhancements to existing processes to allow the system to meet the planned future goals of the business. The ideal candidate will be detail-oriented and will serve as the liaison between the business and IT to understand future goals and objectives and maintain context in order to achieve strategic visions.

Key Responsibilities

Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence.Assess business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes)Develop, write, and communicate business requirements for the implementation of business solutionsValidate and monitor testing process by reviewing and approving test plans to ensure adequate testing with minimal riskInvestigate problems and develops recommendations for resolutionIdentify risk associated with solutions and collaborate with IT resources for mitigation strategiesProduce communication materials such as presentations, and written and oral communicationsEstablish and maintain relationship with business partners in order to provide appropriate solutions. Keeps business partners informed of problems, issues, and resolutionsArticulate the business impact of opportunities and problems through financial and non-financial analysisMaintain awareness of business strategies and objectives, including critical business problems and business goals. Keep abreast of industry trends and innovations in technology.Establish and maintain relationship with business partners. Keep business partners informed of problems, issues, and resolutions

Qualifications

Required Education, Skills & Experience

Bachelor s degree in Computer Science, Information Systems, Business or related field.3-5+ years of related experienceSAP experience requiredRobust knowledge of leading practices for SAP in area of focusWillingness and ability to learn new technologies on the jobDemonstrated ability to communicate complex results to technical and non-technical audiencesProficient at functioning effectively within a team environment, present ideas and opinions in a respective and collegial mannerStrong business acumen related to the utility industryAbility to multitask and manage multiple priorities

Licenses and Certifications

Entry Certificate in Business Analysis (ECBA ) or equivalent, PreferredIT Process Certifications (ITIL, Six Sigma), Preferred

Key Competencies

BEHAVIORAL

Balances stakeholdersBuilds effective teamsBusiness insightCommunicates effectivelyCourageDemonstrates self-awarenessDrives ResultsDrives vision and purposeEnsures AccountabilityInstills trustNimble learningPlans and AlignsSafetyStrategic mindset

TECHNICAL

Analytical skillsComplianceComputer SkillsBusiness PartneringBusiness Requirements AnalysisIT Data ManagementIT Implementation and integrationAssessmentComputer SkillsStrategic PlanningProject Tracking and ReportingData Collection and AnalysisPresentation Skills

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 CLECO

 05/02/2024

 Pineville,LA