Job Details
We are hiring an Event Sales Associates who will work directly with the company management and will be primarily responsible for growing on-premise and off-premise events revenues. They will be responsible for overseeing the sales inquiries for all locations and for ensuring all standards are being met by providing accurate and accountable information to potential clients. They will work with managers to plan client events. They will be responsible for all event sales admin work including: creating BEOs, diagrams, agreements, up-selling, maintaining up-to-date event master calendar, and reporting. Qualified candidates will have at least two years of relevant sales experience and a proven track record of success and growth.
Essential Job Responsibilities/Duties/Tasks
Specific duties and responsibilities will include but will not be limited to:
* Event Sales focused on groups, cocktail receptions, and dinner parties.
* Promptly respond to all event leads within required response times
* Monitoring and tracking of clients requesting information
* Convert event leads to event bookings
* Use company Event Management software (Tripleseat) to communicate with prospects and customers and track performance
* Maintain all settings, templates, and documents in the Tripleseat software
* Continuation of customer service standards
* Direct contact with current and future clients
* Heavily invested in administration/computer work
* Weekly/Bi-Weekly/Monthly/Quarterly reporting
* Booking and facilitating site tours
* Coordination assistance on Event day
* Communication with management teams on any needs or areas of concern that may affect other functions/areas
* Coordinate scheduling of events and music for multiple locations
* Work with PR team to coordinate press events and ensure that messaging is timed and released to effectively promote events
* Coordinate with webmaster to update the web site, phones, and third party web sites with ongoing event information
* Works closely with the Marketing Team to produce flyers for the events, schedule social posts and generate event listings on 3rd party sites
* Work with managers to generate BEO documents for advance circulation
* Use POS system to place orders and collect payments
* Review and timely respond to customer reviews on multiple third-party platforms like Google, Yelp, Facebook, TripAdvisor, etc.
Skills and Qualifications
To perform this job successfully, and individual must be able to perform each essential duty above satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
* Ability to accomplish projects with little supervision.
* Ability to manage multiple projects and work assignments on a daily basis.
* Demonstrate a high level of menu knowledge and wine knowledge.
* Demonstrate a high level of technical service knowledge and ability.
* Demonstrate a high level of hospitality knowledge and skills.
* Demonstrate a high level of knowledge of all liquors and spirits.
* Ability to work at a face pace.
* Ability to focus and work efficiently.
* Ability to self-motivate.
* Communicate effectively and professionally.
* Must maintain a current Food Handlers Permit for the state of California Have excellent communication, analytical, and interpersonal skills.
* Ability to work in a fast paced environment while maintaining a high level of accuracy and courtesy.
* Capable of multiple tasking and prioritizing and allocates resources efficiently to meet deadlines.
* Fantastic customer service ethic and high expectations for quality.
* Able to work weekends, holidays, and early-morning hours when needed.
* Highly organized and ability to adapt quickly to changing priorities.
* Enjoys working in a team environment.
We offer a competitive compensation package that consists of a base salary and a commission. We provide two weeks of paid vacation, medical and dental insurance, subsidized Vida gym membership, and professional work environment. All candidates must have a proof of work authorization in the United States and three professional references.
We are an Equal Opportunity Employer.