Job Details
**COVID-19 VACCINATION REQUIREMENT UPDATE:** We have updated our COVID-19 policy for new and existing employees. Learn more *This policy applies to US/ US territory candidates and employees only:* To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements, and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment. **Peer Support Specialist Remote in Boise, Idaho (ADA County)**
Requisition Number: 2011405 Job Category: Behavioral Primary Location: Boise, ID
(Remote considered)
**Clinical**
**your lifes best work.SM**
Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, youll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do **your lifes best work.SM**
* Use his/her own Recovery experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumers recovery
* Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff
* Establish and maintain strong collaborative relationships with existing Consumer and Family organizations, so members of those organizations become actively involved with Optum/Health Plan activities
* Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation
* Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and also use recovery and resiliency
* As directed, serve as a designated member of Internal subcommittees
* Participate in Optum and Health Plan Quality Review processes
* Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities
* As requested, provide support to consumer or family members in making needed appointments
* Work with the Clinical Program Managers and the Clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumers condition, including working with the consumer in the development of a WRAP plan and a Crisis plan
* Be available to provide direct support to consumers being discharged from 24-hour care or to refer them to a support group
* Assist and support consumers and family members with Grievance processes
* Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services
* Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support.
* Respond to concerns and questions from consumers and families
* Participate in Treatment planning with consumers and families who request that support
* Work with community agencies along with and/or on behalf of consumers and families
* Provide feedback about Treatment planning development based on their interactions with other consumers and families
* Advocate on behalf of the consumers and families
* Provide peer support to consumers and family members at critical points in their treatment process
* Serve as liaison between Optum, the Health Plan and those who use services
* Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives
* Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
* Schedule is Monday-Friday standard business work hours 8am-5pm.
* Local travel up to 75% and mileage is reimbursed at current government rate.
* High school diploma or GED with lived experience
* 1 year of working knowledge of community resources
* 1 year of experience with the Medicaid population
* 1 year of experience demonstrated understanding of the principles of recovery and resiliency
* Intermediate level of proficiency with Microsoft Office (Word, Excel, and Outlook)
* Strong interpersonal and communication skills
* Possess active/current Certified Peer Recovery Specialist (Peer Support Specialist) state certification
* Candidates should be a state residence within the designated state and city for consideration.
* 75% travel within 60 miles of territory assigned
* Reliable transportation, with a current and non-restricted Drivers License and State-required insurance
* Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
* Completion of Stanford Chronic Disease Self-Management Program
* Completion of Whole Health Action Management Training or similar
* Ability to facilitate training events
* Associates degree or higher
* MHFA
* QPR or similar
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do **your life's best work.(sm)** **Careers at Optum**
If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us.
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At UnitedHealth Group we work with the largest collection of health related data. It's an opportunity and challenge on an enormous scale using SAS, R/Python, Hadoop, MapReduce and every emerging platform that makes sense for a team that