Job Details
**Location:** East Windsor, CT
**Type of Employment:** FullTime United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf NE strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.
Purpose:
Selling service parts, bulk fluids, attachments, and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.
Responsibilities:
Quickly establish rapport and relationship with customers
Provides quality customer experience through knowledge, use of systems, and process execution
Provides parts recommendations including alternatives that meet customers needs
Fulfills online orders in timely manner and places in will call area
Effective use of computer applications including Sales Manual, JD Parts, Parts Expert, JD Point, PartsAdvisor, barcode system and Dealer Business System
Supplies Service Technicians with parts as required
Assists with preparing and maintaining professional showroom image and merchandise displays
Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead
Assists in keeping parts department clean and orderly
Assists in maintaining all departmental tools and equipment in good working order
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Ensure that companys reputation and image in the community is consistent with company Core Values
Safely operate a forklift and other related equipment as needed
Experience, Education, Skills and Knowledge:
High School diploma or equivalent experience
Ability to connect with customers, maintain professional image, establish rapport
Understands basic selling processes
Basic data entry/keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products
Experience working both independently and in team settings
Physical ability to lift items weighing up to 75 lbs.
Highly developed interpersonal, organizational and communication skills
Basic parts and machinery knowledge
Benefits include:
Competitive Salary
Incentive plans
401K Match
Health Benefits
Paid Holidays and Paid Time Off