Sales & Service Representative


Job Details

Job Type

Full-time

Description

Responsible for the delivery, cleaning, repair, set-up and pick up of DME equipment to home care patients within a prescribed and assigned geographical area.

  1. Responsible for entering necessary information into Brightree including sales orders, weekly oxygen phone log, all phone calls received either for employees or patient care and all other patients activites.
  2. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
  3. Is prompt and regular in attendance, works scheduled hours and complies with Human Resources policies.
  4. Assists as needed or directed by supervisor with the following but not limited to:
  5. Deliver/pickup DME equipment.
  6. Service and clean all equipment.
  7. Assist in DME van maintenance.
  8. Weekly cleaning of DME warehouse and van (or more frequently as needed.)
  9. Answers the phone, takes detailed messages while entering them in Brightree.
  10. Contributes to team effort by accomplishing related results as needed.
  11. Demonstrate timeliness, courtesy, sincerity and patience.
  12. Markets SCDME and Patterson Health Center in a positive and professional manner at all times.
  13. Assumes other duties within scope of training as assigned.
  14. Participates in educational programs and in-service meetings as required.
  15. Returns and unloads equipment at the warehouse facility, assuring proper segregation of clean and dirty equipment within the warehouse. Items are to be cleaned by the end of the week.
  16. Completes delivery and pick up paperwork promptly and accurately, including route sheets, manifests and patient/client documentation, returning paperwork to the appropriate facility personnel. All paperwork needs to be done by the end of the work week.
  17. Clean and stock warehouse and van by the end of the week, assists in inventory count, as needed.
  18. Performs weekly preventative maintenance and vehicle log checks, as required.
  19. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  20. Be available as needed for backup and on-call regarding patient DME needs. This includes evenings and/or weekends.


Requirements

Valid, unrestricted drivers license

Prefer one year experience in hospital/business setting or related field





 Patterson Health Center

 04/16/2024

 Anthony,KS