Job Details
** Front Desk Rep-Busy Medical Practice**
**Job Category****:** Registration/Scheduling **Requisition Number****:** FRONT009724 Showing 1 location **Job Details**
**Description**
**JOB TITLE**: Front Desk Representative
**GENERAL SUMMARY OF DUTIES**:
* Greeting patients
* Performing check-in procedures
* Maintaining current demographic and insurance information in computer and in the chart
* Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
* Primary focus is servicing patients in the lobby with backup for phones and other front office personnel
**REQUIREMENTS**:
* High School Diploma, with 1-2 years experience in healthcare background
* Knowledge of clinic policies and procedures
* Knowledge of computer systems, programs
* Knowledge of medical terminology
* Must be able to multi task
* Must be able to express compassion and kindness to patients calling and being seen in the office
* Must maintain a professional and upbeat attitude
* Skill in written and verbal communication and customer relations
* Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
* Requires sitting and standing associated with a normal office environment
* Normal busy office environment with much patient contact
* Occasional evening or weekend work
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
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