Job Details
Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901
Department: LM Complex Care Center
Work Type: Full Time
Shift: Shift 1/7:00:00 AM to 7:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
4, 10-hour shifts which can range between hours of 7am to 7pm
Will work every other Saturday and Sunday + variable weekdays meaning they will fluctuate
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
Degree/Diploma Obtained
Program of StudyRequired/
Preferredand/or
High School Diploma or Equivalent
Required
Experience Requirements
Minimum Years Required
Area of ExperienceRequired/
Preferredand/or
Less than 1 Year
Clerical/AdministrativeRequiredand
InsurancePreferredor
Customer ServicePreferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
Licenses
Required/
Preferredand/or
Not Required
Certifications/Registration Requirements
Certificates/Registrations
Required/
Preferredand/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers