Job Details
Responsibilities
- Serve as first point of contact on critical client relationships
- Manage client expectations and timelines
- Keep track of project statuses with SEO, designers, developers, videographers and copywriters
- Draft correspondence with a client-facing level of professionalism
- Plan and schedule appointments or team calls via Zoom
- Develop and manage internal calendars
- Explain, demonstrate and clarify to others established policies, procedures and standards
- Make decisions, prioritize and delegate, facilitate team building and conflict resolution, provide excellent customer service
Requirements
- Experience as the makes sure it s handled person in a professional setting
- Team player with a positive attitude
- Type-A on demand / socially perceptive
- Excellent written and verbal communication skills
- Proactive problem solver
- Strong attention to detail, organized
- Very Proficient with Google Drive and Microsoft Office
Benefits
- Paid time off
- Voluntary OT (@time-and-a-half pay)
- Health insurance
- Dental insurance
- HSA option
- Paid half-hour lunch (8 hours work = 8 hours pay)
- Corporate sponsored Lifetime Fitness membership
- Local small-batch coffee on tap
- Be your own boss
- Interact with successful business owners
- A family-first company
Description
As a senior project manager, work with ~50 copywriters, digital marketers, graphic designers, videographers, front-end developers, and programmers to fulfill our mission: Improving the Economy One Business at a Time with Profit Generating Websites . Go capitalism! Our team also has server admins and a few onsite technicians who double as in-house IT. See photos of the team. We grew up on a lot of direct-with-proprietor small business relationships back before website marketing was even a thing. Now a full-service marketing agency, we place more radio and podcast ads than anyone in Wisconsin. As our clients continue to grow, we now collaborate with robust and digitally literate in-house teams. The next phase in our growth is all about ownership mindset and culture fit. That means you: a self-starter who loves interacting daily with successful clients and colleagues. You take feedback well and can give it back, candidly and respectfully. Ideal candidates love responsibility and self-management (no babysitting!). That means you want to ownthe outcomes: you will be expected to troubleshoot, improvise, and often make decisions on your own about overcoming issues - not passing the buck to someone else!