Job Details
Job DescriptionIn this role, you ll look after the program management, execution, and operations for key Oracle User Groups (OUG) with strong Oracle Database membership. As the Community Manager, you ll support OUGs to identify and secure top speakers and quality content plus coordinate other resources to run successful OUG events and activities. You ll also support OUGs by connecting them with a variety of internal resources, including Oracle product managers.This new role will live in the Database Product Management group on our Community team. It is highly cross-functional, requiring partnership with fellow program managers and colleagues in multiple groups like product development, marketing, Oracle University, and more.Career Level - IC5ResponsibilitiesChampion for Oracle User GroupsAct as an advocate for User Groups be invested in their success.Analyze the strategies and plans of the user groups and implement the development of a User Group strategic plan that maps to Oracle Database priorities.Define support processes and manage the development of tools to empower our OUGs to succeed.Cultivate a sense of trust, care, inclusiveness, and belonging in the OUG communityCoordinate with regional field marketing, product marketing, and product management teams to provide optimal support to our OUGsDefine a communication plan and manage the creation of any needed platforms.Monitor OUG community needs and devise solutions that match Oracle objectives and resourcesRepresent the voice of our community in cross-departmental communications, sharing trends, struggles, and sentimentsCultivate relationships and meet regularly (virtually) with OUG key collaborators to provide Oracle product information, speaker resources, training and certification benefits, in addition to evaluating and implementing new benefits.Potential travel for in-person events in the future.What you should have4-7+ years of related community management experience building, managing, and scaling community programs, especially user-led or chapter programsEmpathy, you understand community feedback and will put yourself in their mentality and make actionable decisions based on community objectives.Knowledge of online community platforms and technologies.Excellent oral and written communication, presentation, and analytical skills.Excellent project management skills.Strong collaboration, teamwork and critical thinking skills.Demonstrated experience in a product marketing, program manager, or community manager role and interacting and growing a technical user community.You have worked with cross-functional teams (Marketing, Product Management, Education) to plan and implement community programsStrong interpersonal skills, ability to develop relationships and communicate with all levels of the organization and with outside groupsYou can manage deadlines and work collaboratively in a fast-paced, highly dynamic environment; highly organized, with the ability to work with multiple teams in different countriesMaturity to prioritize and understand where to introduce new processes without slowing things downA strong generalist, you can seamlessly shift gears between different working styles and regularly learn new processesPassionate about being a community and customer advocate with a willingness to focus and commit to serve our user group membersExperience at an enterprise software company is a plusDisclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $104,000 to $223,500 per annum. May be eligible for bonus and equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:Medical, dental, and vision insurance, including expert medical opinionShort term disability and long term disabilityLife insurance and AD&DSupplemental life insurance (Employee/Spouse/Child)Health care and dependent care Flexible Spending AccountsPre-tax commuter and parking benefits401(k) Savings and Investment Plan with company matchPaid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.11 paid holidaysPaid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.Paid parental leaveAdoption assistanceEmployee Stock Purchase PlanFinancial planning and group legalVoluntary benefits including auto, homeowner and pet insuranceAbout UsAs a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone s voice is heard, we re inspired to go beyond what s been done before. It s why we re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We ve partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 ### ####, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.* Which includes being a United States Affirmative Action Employer