Job Details
Job Description:
Candidate Must Be Local
Open to US Citizens or Permanent Residents ONLY
Local is defined as within a two hour drive of Hartford, CT
The Connecticut Department of Children and Families (DCF) is seeking qualified candidates to fill the role of DCF Project Coordinator to assist the Project Director in monitoring and execution across multiple domains of the project including but not limited to maintaining the overall project schedule and internal DCF milestone plan,
maintaining, monitoring, execution and control of the overall project plan and schedule for the CT-KIND (Kid's Information Network Database) Project.
The DCF PMO has been established for the purpose of ensuring the successful implementation and delivery of the CT-KIND project. The PMO under the guidance of the Project Director is tasked with ensuring the State of Connecticut's Comprehensive Child Welfare Information System (CCWIS) platform is in full alignment with the CT Department of Administrative Services (DAS) Bureau of Information Technology Solutions (BITS) enterprise-wide strategy, the Family First Prevention Services Act (FFPSA), and the Department's vision for Prevention and Child and Family Well-Being.
The CT-KIND Project is a collaborative effort between BITS and the Business Staff who work together in teams for the design, development, deployment and training. DCF is replacing their legacy system, LINK, with a federally compliant system using a hybrid methodology. CT-KIND is being built modularly but is intended to be initially deployed in a "Big Bang" single release.
There are several modules outlined for CT-KIND including, Careline, Intake, Ongoing Services, Person Management, Staff Management, Case Planning, Fiscal, Eligibility, Provider Management, Common Functions and Administrative Functions. The project team is in the process of completing negotiations with a large systems integrator who will transfer a Salesforce based systems to CT DCF and provide the resources to perform the vast majority of the needed configuration and customization base on the output of an initial sprint 0 which will be used to identify the gaps that will need to be addressed in the transfer system.
A PMO vendor was selected and onboarded to help establish the right framework for the State's CCWIS approach and successful implementation, and a BITS Customer Success Manager (CSM) will work in partnership with the project director to ensure DCF's technology needs are met. The CSM will also serve as a liaison between BITS, PMO, Project Leadership and DCF Leadership to ensure alignment and effective delivery of the project.
3. SCOPE OF WORK
The Project Coordinator will be responsible for partnering with the Project Director to develop, maintain, control and manage the overall plan and supporting activities for the CT-KIND project. This will include working with business/IT leads and team members to ensure critical activities are accurately defined, understood and remain on track with agreed to timelines, change management activities are supported and all stakeholders remain on track for project objectives.
Duties and expectations of the Project Coordinator are as follows:
- Ability to build strong partnerships.
- Support organizational change management (OCM) activities (communication development, road mapping, training, preparing for change).
- Assist in building and roll out of the OCM impact tracker.
- Development, support and maintenance of executive level dashboards and presentations.
- Consults with product owners, team members, directors, and technical experts to set up assignments, tasks and sub-tasks with the final output being an internal milestone plan.
- Keeping stakeholders informed of project timelines, deadlines, and critical path awareness items as they arise.
- Assist with identification and definition of recommended actions to keep the project within budget and on schedule including options for risk response and resolution.
- Will work integrally with the vendor project scheduler, Project Director, Business Program Director, and IT Customer Success Manager on ensuring resources stay on track and remain on time for deliverables.
Project Coordinator Required Skills and Expertise: - Comfort working with ambiguity.
- Experience leading diverse groups toward desired outcomes.
- Strong executive presentation skills.
- Able to monitor project timelines and deadlines across multiple workstreams.
- Experience in assisting the development of a portfolio level view of project related activity.
- Familiarity working with both agile and waterfall methodologies.
- Expert negotiation skills.
- Proficiency in MS Project, SharePoint, Azure DevOps, and other project tools/software.
- Strong risk and issue management acumen.
- Proven communication skills, well-organized, and influential leadership skills, with demonstrated experience working in a team-oriented environment and proficiency with collaboration, including having excellent interpersonal and documentation skills.
- Project budgeting, resource planning, allocation and capacity planning skills and experience.
- Is an aggressive problem solver.
- Business acumen and political savvy
- PMP, CSM certification preferred.
- Prosci Change Management Certification