Job Details
Job Description
JOB SUMMARY:
Brews Brothers Server is responsible for providing superior service to both internal and external guests. The Server is also responsible for serving guests in designated outlet according to the service specifications of that outlet to provide the guests with an outstanding dining experience
KEY JOB FUNCTIONS:
Adhere to department service standards of being accommodating, accurate, and attentive.
Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions.
Provides superior guest service, positively affects interactions with guests and employees, can deal with difficult guests in all types of business conditions and can work effectively and courteously with fellow employees.
Responsible for complete and accurate set-up and breakdown of the dining room in a timely manner.
Assure the efficient smooth serving of guests in a timely manner, as outlined in the Brews Brothers Playbook.
Ensure the safety and security of guests and employees.
Protection for our guests from over service by providing for our guests' needs without being overbearing.
Performs other duties as assigned.
MISCELLANEOUS:
Must be able to work in a busy restaurant environment.
Completes all company-required training within designated time periods.
must be able to lift 40 pounds
must be able to perform repetitive tasks
must be able to work safely in a busy kitchen environment
must be able to stand, lift, bend, and twist as required
must be able to work well with others
must have basic reading and math skills
must be able to maintain focus on the task at hand
must be able to run their own table timing
must be able to maintain a calm and pleasant attitude in high stress situations
must have appropriate social skills and enjoy interacting with the public and coworkers
QUALIFICATIONS:
High School Diploma or GED Required.
Must be at least 19 years of age to work in the Casino.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to work flexible hours including evenings, weekends, and holidays as needed.
Must be able to speak, read, write, and understand English.
Ability to maintain regular, predictable attendance according to schedule.
Fast paced environment, multiple tasks to be handled under time constraint.
Must be able to work with the public in a professional manner at all times.
Must respect confidentiality to guests and company as sensitive information will be given and received.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.