Job Details
Salary: $26.73 Hourly
Location : Anchorage, AK
Job Type: Seasonal
Job Number: 2024-008B
Department: Alaska Railroad Corporation
Opening Date: 04/01/2024
Closing Date: 4/30/2024 12:00 PM Alaska
Position Open To: All Applicants
Bargaining Unit: RR - Alaska Railroad Workers
Range: ARW05
Job Description
* * * Start date will be April 25, 2024 * * *
Incumbent performs duties at the Passenger Depot related to serving the public with baggage related issues including customer service, loading baggage and performing maintenance, janitorial and landscaping duties.
This Baggage Handler position is full time during the summer season, but is a split shift schedule. Incumbents will work a four (4) hour shift in the morning and a four (4) hour shift in the evening.
Examples of Duties
Performs baggage handling duties of loading/unloading, stowing, and delivering baggage to and from trains using a fork lift. Operates government vehicles (sedans, pickup trucks) requiring a valid driver's license.
Provides service to the public by answering inquiries regarding the Railroad's passenger, baggage, and related information, i.e. excessive baggage rates, events, activities, and other information of local interest. Acts as source of information on other modes of transportation such as cabs, buses, etc.
Responsible for all general housekeeping and maintenance of building and grounds. Ensures property is clean and in orderly condition.
Conducts problem resolution regarding lost or damaged bags. Document problems that are not able to be resolved. Also, work with security on personal lost and found items onboard trains and stations.
Document train departure and arrival times in computer data base. Communicate through email and/or phone to other depots regarding depot/baggage/train information.
Contributes to team effort by accomplishing related duties as needed.
The full position description and example of duties for this position is located under Class Specifications (enter position title in Search):
Minimum Qualifications
Required Qualifications
- High school diploma or GED.
- Six months of verifiable front-line customer service experience.
- Must be able to perform general maintenance, janitorial, and landscaping duties.
- Must be able to walk, climb in/out of baggage cars, and lift, push or pull bags varying from 40-100 pounds.
- Ability to operate/drive vehicles, i.e., sedans, pickup.
- Must have a valid driver's license.
Preferred Qualifications
- Previous experience operating a forklift.
Additional Required Information
IF you are selected for an interview, then you MUST be able to submit a copy of a current driving record that reflects the past three (3) years of driving history.
The State of Alaska DMV Driving Records are available online:
The driving record must be dated within four months of the closing date of the job bulletin. Applicants may either attach a copy of their driving record to the application or fax it to the Alaska Railroad Human Resources Department, 907-###-####.
Please be sure to include REQUIRED AND DESIRED QUALIFICATIONS in your applicant profile and/or cover letter.
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment and whether full- or part-time. Your application will be closely reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.
Contact Information
Alaska Railroad Human Resources Department
E-Mail:
Phone: 907-###-####
Mailing Address: P.O. Box 107500, Anchorage, AK 99510-7500
Street Address: 327 West Ship Creek, Anchorage, AK
Fax Number: (907) ###-####
Alaska Railroad Corporation is an equal opportunity employer
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-###-#### (toll free) or (907) ###-#### if you are located in the Juneau area. Requests for information may also be emailed to
For applicant password assistance please visit:
Alaska Railroad Corporation Benefits
The following briefly describes the main benefits available to regular employees of the Alaska Railroad Corporation. Actual benefits differ by bargaining unit.
Retirement Plans
ARRC Pension Plan - Participation is mandatory. You are automatically enrolled in the Plan when you meet the eligibility requirement of your bargaining unit. Employees contribute 9% of their Earnings on a pre-tax basis. The Railroad is exempt from participation in Social Security; however, Medicare Tax is withheld. Participants vest with 5 years of eligible Vesting Service which entitles one to receive a pension benefit at retirement age.
Tier 2 Description (Employees hired after July 1, 2015)
Normal Retirement Age is age 65, however, the plan allows one to retire as early as age 60. The formula for a monthly Normal Retirement Benefits is 2% x Final Average Earnings x all Credited Service.
Early retirement, survivor and disability benefits are available for vested participants.
401(k) Tax Deferred Savings Plan - Participation is optional. You may enroll once you meet the eligibility requirement of your bargaining unit. Depending on the bargaining unit, there may be an employer match.
457 Deferred Compensation Plan - Participation is optional for non-represented employees.
Insurance and Flexible Spending Plans
All plans are optional except the RR Dental Plan for bargaining unit employees.
Health Insurance Plan
A comprehensive health insurance plan, self-insured by the ARRC and administered by Premera Blue Cross Blue Shield of Alaska. Coverage is also available for the employee's spouse and dependent children. ARRC and the participant share the premium cost. Bargaining unit employees are Eligibility after 90 days, and non-represented employees are eligible as of the date of hire.
The Railroad offers a Prefered Provider Organization plan (PPO Blue Essentials) and a Consumer Directed Healthcare Plan with a Health Saving Account (Gold Essentials). The Plans have the following features.
The Railroad also offers two dental plans.
The Railroad National Dental for repersneted employees
The Alaska Railroad Optional Dental Plan for both represented and non-represented employees.
Paid Leave & Holidays
Vacation Leave -accrual per bi-weekly pay period:
Represented Employees
0-3 Years of Service = 4 Hours
>3-15 Years of Service = 6 Hours
>15 Years of Service = 8 Hours
Non-Represented Employees
0-3 Years of Service = 6 Hours
>3-15 Years of Service = 8 Hours
>15 Years of Service = 10 Hours
Sick Leave: accrues at 4 hours (Represented) or 2 hours (Non-Represented) per pay period.
11 Paid holidays
For additional information regarding these benefits, please go to
01
Do you possess a high school diploma or a GED certificate?
02
Do you have six months of verifiable front-line customer service experience?
03
Are you able to perform general maintenance, janitorial, and landscaping duties?
04
Are you able to walk, climb in/out of baggage cars, and lift, push or pull bags varying from 40-100 pounds?
05
Are you able to operate/drive vehicles; e.g., sedans, and pickups?
06
Does your current three-year driving record reflect TWO OR LESS violations and no Driving Under the Influence (DUI) convictions within the last three years?
07
Do you have experience driving a forklift?
08
Do you have the ability to use tools such as hammer and other small hand tools?
09
Are you able to perform work at a rapid pace for long periods of time?
10
Are you able to perform work in cold, snow, rain and wind?
11
Do you have the ability to read and write to interpret general instructions and work instructions?
12
Are you able to perform this position's duties with or without reasonable accommodations?
Required Question