Job Details
DescriptionSAIC is looking for a NetOps Engineer to provide support to our team in Reston, VA. Perform real-time monitoring and maintenance operations of network device, server assets, mission critical systems, enterprise services, and networking infrastructure across multiple physical sites on disparate networks. Serve as Tier III support to escalate and resolve te chn ical issues on operational network environments. Collaborate across multiple engineering disciplines, resolving network incidents to ensure optimal network operation center performance and build, configure, test, harden, and decommission Windows and Linux servers. C ond uct in-depth research into vendor-specific te chn ical documentation, system event logs to identify root causes and provide expert recommendations to resolve long-standing issues and c ond uct firewall changes, create or troubleshoot F5 iRules, and manage DNS entries and port security. Configure interfaces on Cisco IOS, IOS-XE, IIOS-XR, and NX-OS devices and develop and modify zone-based firewall
policies
on Juniper SRX Firewalls. Support the operation and maintenance of critical Windows and Linux systems to maintain operational availability and an excellent security posture through system configuration and patching or STIGs maintenance. Log and track all work products in ticketing system, recording applied diagnostic te chn iques used to complete the tasks, and develop and maintain comprehensive documentation for all troubleshooting procedures, patching plans, and required fix actions.
This role requires performing in an alternate work schedule to provide support for all outages on weekends and is the first point of contact during any weekend support operation.QualificationsRequired Qualifications:
Bachelors Degree and 5 years of experience. Masters degree and 2 years of experience, additional experience may be considered in lieu of a degree.
3+ years of experience with an Operations and System or Network Administration role
Experience with developing and enhancing IT troubleshooting processes
Experience with DoD IT security requirements, including installing patches
Experience with monitoring solutions, including SolarWinds, Infoblox, Splu nk , or Cisco ISE
Knowledge of common ports and protocols and Layers 1-4 of the OSI model
Ability to
work a modified shift hours
DoD 8570 Level II Security Certification, including Security+ Certification
Desired Qualifications:
Experience with virtualization, including VMware and VDI
Experience with task automation or system orchestration via PowerShell
Experience with basic network administration, including switchport configuration, zone-based firewall
policy
management, DHCP support, and DNS management
Experience with managing enterprise applications, including Micro sof t Exchange, JIRA, Micro sof t SCCM / MECM, and Skype for Business
Knowledge of vulnerability and STIG scanning tools, including Nessus, SCC Tool, ACAS, and Tanium
Ability to extract and document user requirements
Possession of excellent written and verbal communication skills
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information;
Top
Secret clearance with active SCI eligibility is required.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.#J-18808-Ljbffr