Job Details
GENERAL SUMMARY OF POSITION:
Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company s products and/or related services. Personally contacts and secures new business accounts/customers via phone sales, customer visits, account management, customer service and retention strategies.
CORE & ESSENTIAL FUNCTIONS:
- Identify potential accounts through studying current trends and needs for growth; research of territories and markets; create and compile lists of key potential accounts; analyze opportunities.
- Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization s products/services.
- Provide comprehensive education to end users on the application and benefits of our products.
- Ensure distribution partners are equally well-informed, creating advocates for Multicoat's systems.
- Initiate sales processes through cold calling over the phone to build and develop relationships with qualifying potential customers.
- Contribute to outstanding reputation of the company by always putting the customer first; treating other employees with respect and dignity; responding quickly to requests and needs of customers; conducting business with highest integrity.
- Collaborate with internal teams for support in research, strategy, and problem resolution while maintaining a balance of autonomy and teamwork in sales efforts.
- Close business by overcoming objections; providing a solution driven sales plans; creating value for the customers; finding key decision makers.
- Develops accounts by introducing and expanding product lines; highlighting product features and benefits; training customer's sales teams.
- Grows territory by adding new accounts; introducing new products to existing accounts; growing business for existing accounts; introducing products to additional locations of existing accounts.
- Manage territory by graciously handling issues that arise; visiting and building relationships with key accounts; calling accounts who fall off order averages; retaining accounts who are at risk. Expedite the resolution of customer problems and complaints.
- All other duties as assigned.
QUALIFICATIONS:
Must possess sales experience Possession of at least a high school diploma is required and a post-secondary degree is preferred. Must successfully pass all required background screenings and obtain the requisite security clearance(s) to gain access to locations which require more stringent background scrutiny (example: military bases/installations). Adherence to health and safety regulations (e.g. use of protective gear). Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach). Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite applications and contact management software. Must maintain a valid Driver's license to have the ability to operate a motor vehicle and travel domestically and internationally by plane. Overnight travel may be required.
EQUAL OPPORTUNITY EMPLOYER:
Multicoat is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated) or any other legally protected characteristic under federal, state or local law.