Job Details
Job Description
CUSTOMER-FIRST! (BRING OUR SERVICE MODEL TO LIFE: FRIENDLY, EASY, ACCURATE)
* You are responsible for executing best in class sales and service strategies.* Team Members provide exceptional customer service behaviors delivered to our customers and are accountable to putting the customer first in everything they do.* Teams Members provide value to our guest by delivering a customer friendly in-store and curbside shopping experience* You will leverage technology to enhance the customer service experience for our internal and external customers.* You will possess an "It can be done" attitude, when it comes to overcoming obstacles and bringing joy to our customers.* Team Members are responsible for being part of a Team that delivers on sales, profit, and service targets, as well as delivering on all key Balloon & Omni strategies.
WHAT DO YOU BRING TO THE PARTY?
* Do you possess prior retail management experience?* Can you lead a team in a dynamic and fast-paced environment?* Are you obsessed with ensuring that your customers are beyond satisfied?* Are you adaptable and able to manage change daily through your team?* Do you possess strong communication skills and the ability to build relationships with your staff and customers?
RESULTS MATTER!
* Team Members will master all Balloon & OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others.* You will manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement.* You will assist the Store Team Leader and Leads in supporting onboarding and mentoring to new Team Members.* You will continuously role model behaviors connected to Friendly, Easy and Accurate and support other team members on delivering on our Service Model.* Team Members are expected to work a schedule that aligns to customer and business needs.* Team Members are responsible for supporting an environment that promotes engagement.
PARTY PERKS AND REWARD
* Competitive salary* Fun working environment* Generous associate discount* Lifestyle benefits
Job Requirements
PHYSICAL REQUIREMENTS
* The replenishment process will require you to lift, push and pull up to 25lbs daily.* Cleaning, store recovery, setting plan-o-grams and endcap maintenance is required.* Climbing ladders is required to re-stock and obtain merchandise for our customers.* Ringing transactions on a register is required.* Utilization of our helium system to fulfill customer orders is required.
MERCHANDISING REQUIREMENTS
* Freight processing and stocking product while maintaining an origanzied stock room.* Comply with merchandise receiving, safety and handling guidelines.* Maintain presentation standards.
The salary range offered for this position is a good faith description of the expected salary range this role will pay. PCHI reserves the right to pay more or less than the stated range based on a variety of factors such as experience, geography, etc.#J-18808-Ljbffr