Customer Service Representative

Job Details

Job Description

CALLING ALL CUSTOMER SERVICE REPS!

Exciting opportunity in Irving, TX for on-site Customer Service Representatives with mortgage experience!

Looking to hire ASAP
Long term contract
Pay rate: $22/hour

Position fully on-site in Irving TX
Hours: 9:30am - 6pm MONDAY-FRIDAY (No weekends)MUST HAVE call center, real estate (Mortgage) experience or strong financial with credit background.

Looking for dedicated people with good job tenure and strong work ethic!Must have call center experience and work well in a busy/fast paced environment!MUST PASS BACKGROUND AND DRUG SCREEN

Job Responsibilities

• Customer problem resolution via the telephone
• Word processing, including general correspondence and data entry
• Interface with customers regarding inquiries and complaints
• Effectively research internet for documentation to assist with verification requests
• Responsible for answering routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Analyze credit files to determine cause of missing data, changes to credit data
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management
• High school diploma required

HOUTC22

#ZR

Meet The Recruiter

Roxy McCrary
Operations Manager & Staffing Specialist

Roxy joined the Burnett Specialists team in 2021 as part of the Talent Center division. Her ability to match job seekers and candidates with different types of roles and job functions is what makes her such a vital part of our recruiting and staffing team.

Burnett, a Texas-based staffing and recruiting company, has been consistently ranked number 1 by the Houston Business Journal. Our extensive network of connections with hiring managers and candidates across all industries makes us an invaluable asset to your growth and success.

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 Burnett Specialists Staffing | Recruiting

 05/05/2024

 Irving,TX