Job Details
* Rawlins, WY, USA
* $14.32-$15
* Hourly
* Full Time
*medical, dental, life, disability, 401k, ESOP, flexible spending, potential for annual bonus, vacation, sick, and holiday leave*
**Union Wireless** in **Rawlins, WY** is seeking to hire a **full-time Customer Service Representative** to help our customers learn how to use their phones and ensure that they are on the right phone plan. This position also assists customers with broadband plans and helps them choose the right speeds. We offer a competitive wage and generous benefits. Our benefits include **medical, dental, a 401(k) plan, an employee discount, and an employee stock ownership plan (ESOP).**Our employees enjoy interacting with great clients in a friendly atmosphere with awesome coworkers. At Union Wireless, we have a **supportive company culture** with **competitive compensation** and **excellent benefits**. Come join our telecommunications team today! **ABOUT UNION WIRELESS**
Union Wireless is a family-owned telecommunications provider that serves Wyoming, Northwestern Colorado, and parts of Utah and Montana. We have more towers throughout Wyoming than any other wireless provider and continue to add to this network monthly. Unlike the national wireless companies, Union provides mobile service in both the cities and rural areas; the places that other wireless carriers typically don't cover. Union also provides landline telephone service and high-speed home internet in select communities.
**A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE**
As a Customer Service Representative, you are at the heart of our product offerings. Your positive, friendly disposition comes through in all of your interactions both over the phone and in person. You thrive in our fast-paced retail and contact center environment, as you address the needs of our customers and find solutions. In addition to being a customer service rockstar, you also function as a sales associate, device expert, and billing specialist. You assist with billing questions, make sales, and help set up new accounts.
You love chatting with people and make personal connections easily, ensuring that every customer feels valued. As challenging opportunities arise, you take charge and provide excellent service. Each day, you fulfill our promise to our customers to treat them like a neighbor and not a number. Here at Union Wireless, you receive regular feedback, recognition for a job well done, and ongoing training to help shape your skills and develop your professional abilities.
**QUALIFICATIONS**
* 21 years old or older
* Ability to work in a drug-free workplace
If you feel that you would be right for this Customer Service Representative position, please fill out our initial **3-minute, mobile-friendly application** so that we can review your information. We look forward to meeting you!
**Contact Information**
If you have any questions or concerns please feel free to contact our recruiting Specialist.
Lorrissia Schafer
307-###-####
...@unionwireless.com
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