Job Details
At
eXcell
, you re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join
eXcell
!We have a brand-new opportunity for a
Level 2 Support Technician to join our client s team
onsite in Denver, CO and provide end user support.
Duties and Responsibilities: -
Provide Install, Move, Add, Change (IMAC), Break-Fix and End User Support activities as required
-
Stage, build and image systems with standard client image
-
Complete special projects as requested
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Provide technical training to more junior employees
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Troubleshoot End User hardware and software incidents
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Follow Asset Management policy and procedures. Complete monthly cycle counts
Skills and Qualifications:
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Minimum 2+ years of Deskside Support service experience
-
A+, MCP, MSCE or equivalent certification desired
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Strong communication skills
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Strong analytic and troubleshooting skills
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Strong customer support skills
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Strong working knowledge and understanding of MS Office and basic business applications
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Good knowledge of Mac device support desired
$24.00 - $25.00 per hour
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **
eXcell
Supports Equal Employment Opportunity**
eXcell
, a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.excell.com
.