Job Details
Hastings Air Energy Control, Inc. provides high value, quality engineered, energy efficient, environmentally responsible product and service solutions that protect workers from harmful airborne contaminants and save money for owners. We design and deliver revolutionary process ventilation systems (dust and mist collectors, air cleaners, engine exhaust removal systems) and energy monitoring/management systems for industry and government. Our systems allow users to meet and exceed environmental regulations while they save energy and slash energy costs. We specialize in at-source weld fume collection, wet and dry dust containment booths and downdraft tables, welder training booths, large-bay ambient collection systems, and countless sizes and lengths of extraction arms and boom-arm combinations. Since 1969 our family business has grown and thrives because of our commitment to service.
Summary
The Field Service Technician is familiar and able to diagnose and repair any system or problem that may occur for any of the equipment the company services. The Field Service Technician III works independently and has a very high-level ability to inspect and service customer equipment assuring product performance, addresses and resolves questions and problems regarding products, and conducts training and service programs in the operation and maintenance of products. The Field Technician III is very knowledgeable in electrical and mechanical processes. The Field Technician III may be asked to perform welding, fabrication and machining repair, and solve complex electrical/electronic problem.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
1. Install, inspect, and start up all equipment at customer sites (if needed) according to specifications and drawings.
2. Monitor and/or help with the erection and installation of equipment to ensure that company guidelines and tolerances have been met.
3. Service all company products at customer sites; testing, troubleshooting and adjusting as needed.
4. Use, with a high level of competency, various gauges, meters, tools and electrical testing equipment to check specifications.
5. Provide technical support to customers over the telephone, addressing and resolving questions and problems.
6. Communicate with appropriate company employees regarding product problems to facilitate problem resolution.
7. Conduct training and service programs in the operation and maintenance of equipment for customer employees.
8. Complete all required records and documentation for customers and for the company.
9. Remain technically competent and keep current in new developments within the industry.
10. Inspect specific parts of customer s equipment,
11. Maintain the highest level of competency & training in the service organization.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associates degree, or higher, and 5+ years of technical experience, or equivalent. Certification in mechanical or electrical processes preferred.