Job Details
** Hotel Front Desk Representative**
**Job Category****:** Front Desk **Requisition Number****:** FRONT01654 Showing 1 location **Job Details**
**Description**
Join our team of Guest Service Representatives at The Ingleside Hotel in Pewaukee!
Present a professional image and provide exceptional customer service to our guests. Interact in a positive, courteous manner with guests both in person and on the phone. Position can be FT or PT, Monday-Sunday, plus holidays. Shift times are primarily 7am-5pm or 3pm-11pm. Must have flexible scheduling availability. Prior hospitality experience preferred.$12.75/hr + full benefit package for FT: health, dental, vision, life and disability insurance.
The Front Desk Representatives provide the highest level of customer service to ensure the guest a positive, memorable experience beyond their expectations. Successful candidates must have:
* Ability to interact professionally with all guests in a welcoming manner
* Professional presentation and interpersonal skills
* Ability to manage multiple tasks in an urgent manner
* Ability to handle various forms of money with applied accounting methodology
* Excellent verbal and written communication
Qualified applicants must be able to complete a pre-employment drug test, background check and reference checks. The Ingleside Hotel is a drug free workplace. Our Hotel also participates in E-Verify.
We hire the most qualified people available and provide a competitive benefits package which includes:
* Discounted hotel rooms and restaurant meals
* Discounted water park entry
* $300 Employee Referral Bonus Program
* Free Christmas drive through light show admission
* Paid Time Off
* 401(k) retirement plan
* Tuition reimbursement
* Free parking
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/M/F/D/V/SO
**Qualifications**
**Skills**
**Behaviors**
**Required**
**Team Player****:** Works well as a member of a group
**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well
**Enthusiastic****:** Shows intense and eager enjoyment and interest
**:**
**Motivations**
**Required**
**Flexibility****:** Inspired to perform well when granted the ability to set your own schedule and goals
**Preferred**
**Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility
**:**
**Education**
**Required**
High School or better.
**Experience**
**Required**
Previous customer service experience
**Licenses & Certifications**