About Pro-Vigil
Headquartered in San Antonio, Texas, and providing video surveillance services, Pro-Vigil is a premier provider whether your property is a rural construction site or a downtown auto dealership, we provide the security you need with our mobile or permanent remote surveillance solutions. Our primary goal is to provide highly trained virtual guards armed with cutting-edge AI technology to monitor your business with the most advanced security solution on the market. From built-in audiovisual deterrents that stop criminals in their tracks to the best response time in the industry, Pro-Vigil protects your property better than cameras or security guards alone.
The Support Technician II is responsible for providing technical support to clients by resolving various customer service issues a day. A commitment to excellent customer service is demonstrated by being purpose driven, providing personalized support and executing with tenacity. You will be empowered to leverage Pro-Vigil s ticketing platform and dashboards to manage your ticket queue and will work in a team environment to enhance your knowledge and that of your teammates. Successful candidates enjoy customer service-oriented support, possess knowledge across a wide range of technical topics, and thrive on finding solutions to technical issues in a fast-paced environment. Must be self-motivated, possess a sense of urgency and demonstrate critical thinking skills.
Technical Knowledge & Skills
This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to:
Experience & Education
Other Expectations
Benefits
Pro-Vigil Surveillance Services
05/02/2024
All cities,TX