Job Details
**Customer Support Representative, Youth Sports**
working solutions - Remote Job details Job Type Contract Full Job Description Why Working Solutions: Working Solutions seeks sales-driven independent contractors to support customers seeking sports league information. This is a remote, independent contractor role that provides customer service through phone, email and/or live chat. Learn about our bonuses and incentives.
Working Solutions is a customer experience business process outsourcing leader providing work-from-home opportunities to independent contractors across the United States and Canada since 1996. When you join Working Solutions as an independent contractor, you will have access to work a number of different contracts exclusive to Working Solutions contractors. **About our application process** As part of the application process, you will be prompted to complete an online assessment. This assessment takes about 30 minutes to complete. If you are among the qualified candidates, you will receive an invitation to our online portal to complete a background check and a technology scan. You can find more information about our hiring process **here**. Overview:
Working Solutions has an exciting contract with a nationwide youth sporting league offering youth sports leagues, camps and clinics for children ages 3-17. Independent contractors participating in this program will take incoming calls and support customers seeking sports league information. Contractors should be comfortable with sales and upselling of memberships, registrations and products.
**Schedule**:
* Flexible schedule opportunities
* Available anytime Monday through Friday between 8 am and 9 pm CST and Saturday between 7 am and 3 pm CST.
* Minimum 20 hours/week commitment
**Compensation**:
* Earn up to $15 per productive hour (paid by the minute worked, up to 60 minutes per hour for the maximum rate)
* 39-minute minimum guarantee
Required Skills:
* Sales background preferred
* Excellent written and verbal communication
* Outstanding customer service skills
* Self-motivated and resourceful
* Attention to detail
Important Information: **Technology & Equipment Requirements:**
* Personal computer (no tablet)
* Broadband internet connection, recommended at least 10 MBPS
* Wired internet connection (no wi-fi)
* Windows 10 operating system
* Valid antivirus software installed, running and up to date
* USB headset with microphone
* Full PC requirements
**Work Environment Requirements:**
* Quiet, uninterrupted space
* Organized desk area
* Professional appearance (if on camera)
*We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.*
*Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, workers compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.*
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