Job Details
Overall Purpose Of The Job
The Human Resources Generalist provides a broad range of Human Resources support to the HR team. This role is responsible for partnering with Managers, as well as with the other HR specialty areas (Payroll, Compensation/Benefits, HRBPs, Talent Acquisition, Talent & Development, and People Services) as the need arises to provide support for day-to-day HR operations.
To maintain a fair, equitable, and positive work environment for all employees in support of the Company s vision, mission, and values.
The successful candidate is a strong team player who will roll up their sleeves and do what it takes to get the job done.
Key Responsibilities
- Interprets and administers Human Resources policies and programs to ensure positive employee experience and in line with company policies and procedures as well as regulatory compliance.
- Partner across various HR specialty areas throughout employee life cycle and progression, to ensure positive employee experience; this includes but is not limited to onboarding (new hire orientation), performance review, talent management, employee engagement initiatives, employee relations, conflict resolution, internal investigations, and off-boarding (exit interviews).
- Administer various human resources programs and processes for all employees as well as identify gaps in HR processes and policies and assist in development and implementation as needed.
- Manage and ensure up-to-date HR records to include job descriptions, talent development, and employee and labor relations.
- Coordinate the review of HR reports on agreed frequency to identify trends and partner with the HR lead and Operations management team to address gaps or implement process improvements.
- Facilitate and monitor performance evaluation programs and revise as necessary.
- Assist in the development and maintenance of affirmative action program, file annual EEO-1 reports, OSHA log, etc., and ensure up-to-date reporting of all required regulatory reports.
- Coordinate recruiting efforts as needed including sourcing, job postings/advertisements, scheduling interviews, and interviewing.
- Assist in the evaluation of reports, decisions, and results of the department in relation to established goals. Recommend new processes, policies, etc. to affect continual improvements in the efficiency of department and services performed.
- Facilitate change management in all employee programs and influence positive employee-management relationships.
- Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements, and advising management on needed actions.
- Provide professional Human Resources consultation to the organization regarding staffing, organizational effectiveness, training and development, compensation/total rewards, EEO and Affirmative Action, benefits administration, and employee conflict resolution.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.
- Protects the organization's value by keeping information confidential.
- Under the direction of the payroll manager, provide payroll processing support.
- Gets involved with other special HR projects including, Lunch and Learns, ISO Document Management, internal audits, and administrative duties as needed.
Required Skills and Knowledge
- Confidentiality and discretion.
- Cultural sensitivity/awareness.
- Conflict resolution.
- Disciplinary process.
- Experience with influencing change.
- Excellent interpersonal skills.
- Effective written and verbal communication skills.
- Intermediate experience with Microsoft Office suite.
- Experience with HRIS and payroll systems, ADP Workforce Now preferred.
Required Competencies
- Planning & Organizing.
- Attention to detail.
- Persuading & Influencing.
- Adapting & responding to change.
- Leadership qualities necessary to affect change.
- Ability to prioritize and work independently.
- Delivering results and meeting customer expectations.
Required Work Experience
- Three (3) to five (5) years of Human Resources experience in a Generalist capacity.
- Knowledge of principles of employment life-cycle administration, employment law, recruitment, and payroll.
Required Qualifications
- Bachelor s degree in human resources or related field.
- Professional in Human Resources (PHR) or SHRM-CP certification a plus.
Required Languages
- English.
- Bi-lingual or multi-lingual a plus.
Travel / Rotation Requirements
- Site-based (Minimum 3 days in office)
- Occasional travel to the Biltmore Phoenix Location.
International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.