Director of Human Resources Chief Human Capital Officer


Job Details

Summary

This position is located in the Office of the Executive Director (OED), Human Capital Management Office (HCMO), Federal Trade Commission (FTC or Commission). HCMO is responsible for the human resources activities: honors program recruitment, non-attorney hiring, Senior Executive Service hiring, advice and guidance to managers on conduct, performance and discipline issues, position classification, labor relations, performance management, payroll liaison, and workers compensation.

This job is open to

  • Senior executives

    Those who meet the five Executive Core Qualifications (ECQs).
  • Federal employees - Competitive service

    Current or former competitive service federal employees.
  • Federal employees - Excepted service

    Current excepted service federal employees.


Duties

Specifically, the incumbent:

Possesses broad and deep federal human capital technical expertise. Demonstrates a multi-disciplinary understanding of human capital and how it supports the mission, goals, and work environment of the FTC.

Plans, directs, and oversees the human capital program for the FTC. Formulates, develops, and communicates the Commission's overall human capital philosophy and policies to the executive staff, administrative officers, and other stakeholders and partners.

Leads the HCMO team in delivering human capital solutions that improve both individual talent (human) and organizational performance (capability). Understands or learns the agency's mission and priorities, as well as business processes and cycles, and engages as a strategic partner to provide solutions, address needs and drive progress on key agency goals.

Provides leadership and guidance to the following functions within the HCMO: strategic human capital management; succession and workforce planning; operational employment policy; recruitment and staffing; accountability; employee and labor-management relations; human capital information systems; personnel security; employee development; benefits; work life; and executive resources.

Leads change by managing people and processes including engaging with stakeholders to create or enhance systems and process re-engineering and improvements. The incumbent is also a role model and leads and develops HCMO staff in serving as strategic partners with other stakeholders across the agency.

Identifies and oversees the design of progressive, new ways for providing more effective human capital management for the FTC's program managers and for providing a better organizational environment and better working conditions for FTC's employees. Advises the Chair and senior executives and officials on current trends in the human capital arena and implements specific programs so that the agency is not only a leader in the federal sector but also a model workplace.

Actively leads and engages with partners across the agency to be a "best place to work" and creates an environment within HCMO that is a great place to work.

Works with senior executives and officials to design and implement the FTC's plans for the strategic management of human capital to meet its present and future workforce needs. This includes developing human capital strategies and implementing and/or demonstrating pilot applications of new programs, methods, techniques, and procedures in such areas as succession and workforce planning and restructuring, recruitment and retention, continuous learning, and work life matters. Builds trust, engagement, and alignment among people - within HCMO and throughout the agency. Works to establish a vision and expectations and build alignment and accountability. Demonstrates strong emotional intelligence, including self- awareness, self-management (including the ability to manage conflict and stress), social awareness, and relationship management.

Works with senior executives and officials to plan, direct, and administer the development of labor relations policy. Monitors labor relations activity to ensure a comprehensive and systemic program of education and communication with management and employees, and their organizations on all phases of employee-management relations, employee grievances and adverse actions.

Plans, set goals and objectives, provides guidance, consultation, and broad executive direction on program execution, and evaluates the effectiveness of the FTC's human capital programs. Reviews goals and objectives, and annual program plans to ensure strategic alignment with the FTC's and the Chair's strategic plans. Provides leadership to FTC's bureaus, offices, and regions in succession and workforce planning.

Represents the FTC with outside agencies, including OPM, the Small Agency Human Capital Council, the OMB, GAO, the Partnership for Public Service, and with other public and private sector organizations on human capital programs and processes. Builds strong relationships across the agency and across the federal government. The incumbent is also responsible for partnering with other leaders, championing diversity, equity, inclusion and accessibility to improve the overall organizational performance.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to qualify for this position.
  • Background investigation (Public Trust) is required.
  • You will serve a one-year probationary period unless you have previously completed the probationary period in the Senior Executive Service (SES).
  • The individual selected will be required to file an Executive Branch Personnel Financial Disclosure Report (OGE Form 278) in accordance with the Ethics in Government Act of 1978.
  • This position may be eligible for remote work or telework from a regional office. If selected, you must be approved for remote or telework prior to onboarding in accordance with FTC's Workplace Flexibilities Policy.


Qualifications

QUALIFICATIONS:

As a basic requirement, applicants must demonstrate technical and professional competence as described in the Mandatory Professional Credentials/Technical Qualifications section below and executive leadership capabilities as described in the Executive Core Qualifications (ECQs) of the SES listed below. Typically, experiences of this nature will have been gained at or above the GS-15 grade level or its equivalent in federal service, or with state or local government, private industry, or nongovernmental organizations.

If you are a current career member of the SES, are eligible for reinstatement into the SES, or have completed an SES Candidate Development Program and have been certified by the Office of Personnel Management's (OPM) Qualifications Review Board (QRB), you can apply for competitive and/or noncompetitive consideration. For competitive consideration, you must submit a resume and written statements addressing the Mandatory Professional Credentials/Technical Qualifications, ECQs, and other applicable qualifications. For noncompetitive consideration, you must submit your resume, written statements addressing the Mandatory Professional Credentials/Technical Qualifications, and other applicable qualifications. Written statements addressing the ECQs are not necessary for noncompetitive consideration. You must also provide documentation of QRB certification (i.e., SF-50 showing career SES status or OPM-issued SES qualification certificate).

MANDATORY TECHNICAL QUALIFICATIONS (should not exceed two pages per qualification):

MTQ 1: Human Capital Management:Demonstrated experience leading the full spectrum of a federal human capital management program, which covers the full spectrum of leadership responsibilities, including providing oversight and direction for the following human capital program areas: staffing, recruitment and classification; labor and employee relations; payroll, benefits, and worklife programs; policy and accountability; executive services; training and development; human capital information systems; and personnel security.

MTQ 2: Re-engineering Organizational Systems and Processes:Demonstrated experience providing technical human capital expertise and guidance to ensure organizational compliance with human capital laws, regulations, and procedures, and applying that technical expertise to lead, manage, and re-engineer organizational systems and processes that involve innovative human capital programs and policies and incorporates budget and financial management considerations.

MTQ 3: Customer Service and Service Delivery:Experience in creating, managing, and implementing organizational plans and goals that focus on improving customer relations and service delivery within the context of an operational environment, to include conducting organizational skills assessments, and developing and implementing change and succession and workforce planning strategies. Understands the customers' business and their people and identifies and engages stakeholders. Is proactive and future oriented anticipating HC related needs.

EXECUTIVE CORE QUALIFICATIONS: All applicants must submit written statements describing accomplishments that would satisfy the ECQs. You must respond to all ECQs and address each one separately, as failure to do so will result in a rating of 'ineligible' for the position. You can find additional information on the ECQs in the Guide to Senior Executive Service Qualifications. A good competency-based qualifications statement should address the following elements for each ECQ: (a) the goal, problem, or activity and its challenge, (b) the context or environment in which the activity took place, (c) specific actions you took to address the challenge, and (d) the results or impact of the activity. Each accomplishment should be clear, concise, and emphasize your level of responsibilities, the scope and complexity of the programs you managed, and the results of your actions. You are strongly encouraged to review the Guide to Senior Executive Service Qualifications. The ECQ statement, addressing all five ECQs, may be no longer than ten pages.

ECQ 1 - Leading Change: This ECQ involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2 - Leading People: This ECQ involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports the constructive resolution of conflicts.

ECQ 3 - Results Driven: This ECQ involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4 - Business Acumen: This ECQ involves the ability to manage human, financial, and information resources strategically.

ECQ 5 - Building Coalitions: This ECQ involves the ability to build coalitions internally and with other federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Education

Total background, including experience, education, awards, self-development, and training will be reviewed.

Additional information

1. The agency may reimburse relocation expenses.

2. If we select you for an initial career appointment to an SES position, the OPM QRB must approve your ECQs prior to appointment. A selection is tentative until we obtain a QRB certification.

3. You must complete a Declaration for Federal Employment before we can hire you in order to certify the accuracy of your written application and provide the information necessary to determine your suitability for federal employment.

4. If you are a male applicant born after December 31, 1959 and we select you for this position, you must certify prior to appointment that you registered for the military selective service.

5. If we select you for this position, you must complete personnel suitability documents. Your appointment is contingent upon the successful completion of an appropriate background investigation.

6. Veterans' preference does not apply to SES positions.

7. The FTC provides reasonable accommodations, where appropriate, to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the FTC. The agency considers requests for reasonable accommodation on a case-by-case basis. Questions about the FTC's accommodation policy can be directed to ...@ftc.gov.

8. The Ethics in Government Act, PL 95-521, requires the applicant selected for this position to submit a financial disclosure statement, SF-278, prior to assuming the SES position, annually while employed, and upon termination of employment. You may also be subject to post employment restrictions.

9. Your application includes information subject to the Privacy Act (P.L. 93-579, 5 U.S.C. 552a). This information is necessary to determine qualifications for employment, and collection is authorized under Title 5 of the U.S. Code, 3302 and 3361.

10. We will not accept applications received in government postage-paid envelopes.

11. USAJOBS expires all jobs at 11:59 p.m. Eastern Time (ET) on the published closing date.

  • Benefits

    Review our benefits


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this position based on how well you meet the Mandatory Professional Credentials/Technical Qualifications and ECQs stated in this vacancy announcement.

You will be evaluated on the quality and extent of your total accomplishments, including experience, education, awards, self-development, and training. This information will be obtained from the application package, including the required narrative statements for the Mandatory Professional Credentials/Technical Qualifications and ECQs described in this vacancy announcement.

Your application package may be evaluated by a rating and ranking panel consisting of SES members. This evaluation will determine which applicants are Highly Qualified. Highly Qualified candidates may undergo an interview and a reference check.

The selecting official will review results and make recommendations on final selections to the Appointing Authority. Unless the OPM QRB has already certified you, your ECQs must be forwarded to the OPM QRB for certification before your appointment can occur.

Note: Veterans' preference does not apply to SES positions. This is in accordance with 5 USC 2108(3), which defines the term "preference eligible" and provides that this term does not include applicants for, or members of, the SES.

  • Benefits

    Review our benefits
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    *DO NOT SUBMIT ANY ADDITIONAL INFORMATION* Extraneous materials such as a cover letter, letters of recommendation, past evaluations, award certificates, etc., will be discarded and not considered.

    1. RESUME - In addition to your written statements addressing the Mandatory Technical Qualifications, and ECQ Narrative (not to exceed 10 pages), submit a resume (not to exceed 5 pages) to describe your qualifications. Your resume should provide the following information:
    • Vacancy Announcement number: EXEC-20240###-####4-OED-JN
    • Full name, email address, and day/evening telephone numbers. *PLEASE REDACT/REMOVE YOUR MAILING ADDRESS*
    • Educational information including the name, city, and state of colleges or universities you attended, as well as the type of any degree received. Report only attendance and/or degrees from schools accredited by the U.S. Department of Education. For more information, you may refer to the U.S. Department of Education website:
    • Information about your paid and nonpaid work experience related to this position including job title, duties and accomplishments, employer's name and address, duration of employment, and salary
    • Information about honors, awards, and special accomplishments

    2. Mandatory Technical Qualifications: A narrative statement specifically addressing each Mandatory Technical Qualification. Statement should not exceed two pages per qualification.

    3. Mandatory ECQ Narrative: Narrative statement should not exceed 10 pages maximum and must specifically address all five ECQs (Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions). In lieu of the narrative statement, current career SES members, reinstatement eligible, and SES Candidate Development Program graduates must provide the documentation in item #5.

    4. Copy of the Notification of Personnel Action (SF-50): Current and former federal employees, to include career SES members, must provide an SF-50 showing their status or reinstatement eligibility. Candidates who have successfully completed an OPM-approved SES Candidate Development Program must submit a copy of their ECQ certification. *PLEASE REDACT/REMOVE YOUR SSN AND DATE OF BIRTH**DO NOT SUBMIT ANY ADDITIONAL INFORMATION* Extraneous materials such as a cover letter, letters of recommendation, past evaluations, award certificates, etc., will be discarded and not considered.

    *EFFECTIVE MARCH 18, 2016* OPM must authorize any employment offers made to individuals who are currently serving in or have previously served in political positions within the last 5 years. These positions include Presidential appointees with or without Senate confirmation, Schedule A or Schedule C political appointees, appointees serving in a political capacity under an agency-specific authority, and Noncareer SES employees in the Executive Branch. If you are currently a political appointee or have been within the last 5 years, please indicate this in your resume. Serving in a political position WILL NOT eliminate you from consideration.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  • How to Apply

    TO SUBMIT AN APPLICATION: Please select the "APPLY" button at the top of this announcement.

    Your online resume is not considered a complete application. In order to expedite the review of your application, you must submit a complete online application package to include a Resume, Mandatory Professional Credentials, Technical Qualifications, and ECQs.

    Carefully read the "Required Documents" section of this announcement to verify whether any additional information is required, as well as how it should be submitted.

    If you are unable to apply online, please see the Reasonable Accommodation Policy at the bottom of this vacancy announcement.

    *DO NOT SUBMIT ANY ADDITIONAL INFORMATION* Extraneous materials such as a cover letter, letters of recommendation, past evaluations, award certificates, etc., will not be considered.

    Agency contact information

    Joan Nagielski

    Email

    ...@ftc.gov

    Address

    Federal Trade Commission

    600 Pennsylvania Ave, NW

    Suite H-723

    Washington, DC 20580

    US

    Next steps

    After all application packages are received, a preliminary review of applications by a human resources specialist will be completed to ensure your application meets the basic qualification requirements. An executive Rating and Ranking panel may evaluate qualified applicants based on the information provided, and will generate a certificate of "Highly Qualified" candidates for the selecting official. The selecting official may interview the "Best Qualified" candidates before making a selection recommendation to the Appointing Authority. We will verify performance, suitability, and security information and consider this information in making employment offers. You should expect a response on the outcome of your application within 90 workdays of the closing date of the announcement, excluding weekends and holidays.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request


Required Documents

*DO NOT SUBMIT ANY ADDITIONAL INFORMATION* Extraneous materials such as a cover letter, letters of recommendation, past evaluations, award certificates, etc., will be discarded and not considered.

1. RESUME - In addition to your written statements addressing the Mandatory Technical Qualifications, and ECQ Narrative (not to exceed 10 pages), submit a resume (not to exceed 5 pages) to describe your qualifications. Your resume should provide the following information:
  • Vacancy Announcement number: EXEC-20240###-####4-OED-JN
  • Full name, email address, and day/evening telephone numbers. *PLEASE REDACT/REMOVE YOUR MAILING ADDRESS*
  • Educational information including the name, city, and state of colleges or universities you attended, as well as the type of any degree received. Report only attendance and/or degrees from schools accredited by the U.S. Department of Education. For more information, you may refer to the U.S. Department of Education website:
  • Information about your paid and nonpaid work experience related to this position including job title, duties and accomplishments, employer's name and address, duration of employment, and salary
  • Information about honors, awards, and special accomplishments

2. Mandatory Technical Qualifications: A narrative statement specifically addressing each Mandatory Technical Qualification. Statement should not exceed two pages per qualification.

3. Mandatory ECQ Narrative: Narrative statement should not exceed 10 pages maximum and must specifically address all five ECQs (Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions). In lieu of the narrative statement, current career SES members, reinstatement eligible, and SES Candidate Development Program graduates must provide the documentation in item #5.

4. Copy of the Notification of Personnel Action (SF-50): Current and former federal employees, to include career SES members, must provide an SF-50 showing their status or reinstatement eligibility. Candidates who have successfully completed an OPM-approved SES Candidate Development Program must submit a copy of their ECQ certification. *PLEASE REDACT/REMOVE YOUR SSN AND DATE OF BIRTH**DO NOT SUBMIT ANY ADDITIONAL INFORMATION* Extraneous materials such as a cover letter, letters of recommendation, past evaluations, award certificates, etc., will be discarded and not considered.

*EFFECTIVE MARCH 18, 2016* OPM must authorize any employment offers made to individuals who are currently serving in or have previously served in political positions within the last 5 years. These positions include Presidential appointees with or without Senate confirmation, Schedule A or Schedule C political appointees, appointees serving in a political capacity under an agency-specific authority, and Noncareer SES employees in the Executive Branch. If you are currently a political appointee or have been within the last 5 years, please indicate this in your resume. Serving in a political position WILL NOT eliminate you from consideration.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

TO SUBMIT AN APPLICATION: Please select the "APPLY" button at the top of this announcement.

Your online resume is not considered a complete application. In order to expedite the review of your application, you must submit a complete online application package to include a Resume, Mandatory Professional Credentials, Technical Qualifications, and ECQs.

Carefully read the "Required Documents" section of this announcement to verify whether any additional information is required, as well as how it should be submitted.

If you are unable to apply online, please see the Reasonable Accommodation Policy at the bottom of this vacancy announcement.

*DO NOT SUBMIT ANY ADDITIONAL INFORMATION* Extraneous materials such as a cover letter, letters of recommendation, past evaluations, award certificates, etc., will not be considered.

Agency contact information

Joan Nagielski

Email

...@ftc.gov

Address

Federal Trade Commission

600 Pennsylvania Ave, NW

Suite H-723

Washington, DC 20580

US

Next steps

After all application packages are received, a preliminary review of applications by a human resources specialist will be completed to ensure your application meets the basic qualification requirements. An executive Rating and Ranking panel may evaluate qualified applicants based on the information provided, and will generate a certificate of "Highly Qualified" candidates for the selecting official. The selecting official may interview the "Best Qualified" candidates before making a selection recommendation to the Appointing Authority. We will verify performance, suitability, and security information and consider this information in making employment offers. You should expect a response on the outcome of your application within 90 workdays of the closing date of the announcement, excluding weekends and holidays.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request





 Federal Trade Commission

 04/29/2024

 Washington,DC