Job Details
Warehouse Managers play a key role in helping their retail partners deliver best-in-class customer service. They have direct P&L and operational responsibility for a warehouse and serve as inventory control SMEs, including breakage and shrink - for store managers and leaders. To be successful, the Warehouse Manager must create an engaging culture, identify and develop a team of warehouse associates, and ensure they supply inventory in a cost-effective and timely manner to their retail partners. They must implement Safelite's best practices and processes that cascade down from the region yet continually surface new ideas and approaches to Safelite leadership. They must be flexible and adaptable as Safelite's business model continues to evolve.
What you will do
PEOPLE LEADERSHIP
Team Development and Retention
Hires, coaches, trains, and develops warehouse associates-providing both informal and formal job performance-based feedback.
Engages and inspires the warehouse associates.
Creates a positive and engaging work environment where people are motivated to perform their best.
OPERATIONAL MANAGEMENT
Warehouse Operations Management
Oversees warehouse, inventory, fleet and material handling for the warehouse.
Leads the warehouse breakage and shrink reductions and is a subject matter expert for stores and inventory control.
Customer Experience
Partner with peers and retail partners to ensure efficiencies are in place and they receive a best in class customer experience.
Business Strategy Implementation
Sets and communicates the strategy for the warehouse along with the actions needed to implement it.
Inspires the workforce to commit to the strategy and translate the strategies into actions needed from each team member to achieve it.
P&L Management
Manages P&L of the warehouse and allocation of the budget. Responsible for operational expenses, breakage and shrink.
OTHER
Health, Compliance and Safety
Ensures national, state, and local regulations (e.g., OSHA, CLD, DOT and MHE) are being followed in the warehouse.
Identify instances of risky behaviors within the warehouse and take appropriate actions, escalating serious issues as appropriate.
Keep the warehouse up to date on safe working methods.
Performs other duties as assigned
Experience Qualifications
- 4-6 years leadership and supervision experience
- Experience with Warehouse Management Systems (WMS), preferred
- Ability to travel up to 5%
- Ability to work from the Warehouse location
- Ability to operate a company vehicle safely and courteously, adhering to all Company policies and procedures relating to safety. This includes obeying all traffic laws and regulations and maintaining a valid drivers license with a driving record that falls within the Company requirements.
- Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook (i.e. ability to wear safety glasses while in the warehouse)
- Ability to occasionally lift windshields, up to 50pounds
- To safely operate the order picker and comply with equipment manufacturer specifications and required safety regulations, there is a weight limit set at 300 pounds. If you are hired to operate this equipment, you will need to weigh under 300lbs.
- Change Management - Communicates change and the reasons for change effectively. Prepares appropriate change plans for the workforce and anticipates and mitigates confusion, resistance, and conflict.
- Analyzes data and trends - Utilizes spreadsheets and reporting to address underperformance in the warehouse. Navigates spreadsheets to address changing needs and trends.
- Policy and Regulation - Provides guidance and training to others while interpreting and applying comprehensive knowledge of laws, regulations, and policies in the warehouse. Ensures the safety of our associates in the workplace.
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
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