Job Details
A Different Kind of OpportunityThe Senior Relationship Manager is the catalyst behind Heartland s success as an organization. As a consultative sales professional, the Relationship Manager is responsible for driving revenue growth and bringing in net new business from prospects while recruiting, growing, and leading a smaller team of sales professionals. Relationship Manager set appointments with business owners to educate them about Heartland s payment processing solution(s). They do this by prospecting over the phone, face-to-face, through their networks, and building referral partnerships. Senior Relationship Manager get compensated with upfront commissions, residuals and portfolio vesting. The compensation is highly leveraged with the opportunity for creating passive income.
RoleYour role as a Senior Relationship Manager is to close sales of our business solutions with merchants throughout the area. You will work closely with your local Division Manager to set appointments with business owners over the phone, face-to-face, through your network, and via referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Heartland solutions to close sales in our target vertical markets (restaurants, retail, medical, manufacturing, lodging, auto repair, salons, etc.).
During the training/ramp-up period, your DM will accompany you on your initial appointments to train you on our short-cycle sales process using Atlas, our groundbreaking tablet-based CRM platform for lead generation, sales presentations, immediate value analysis, and paperless contract processing. Training and coaching Relationship managers (direct sales) that report to you. During rookie their ramp-up period, a Territory manager, will accompany Relationship managers on their initial appointments to train. Continue to work with reps on cold calling and deal closures. You will then have the freedom to set your own work schedule while working primarily from a home office and maximizing the upside of residuals on the business.
Prospecting for and running dynamic sales presentationsExplaining our value proposition to clients via Atlas CRM on your iPad or tabletClosing sales of our payment processing services (Card Processing, Payroll / HR Outsourcing, Loyalty Marketing)Educating merchants and business owners on the payment processing industryUpselling current clients on our gift marketing, payroll and other products and services
Maintaining regular communication with your Territory / Division ManagerTraining and coaching Relationship Managers that report to youRecruiting and interviewing candidatesLocally networking to find professional sales reps to join your team
As Needed
Excellent prospecting, resourcefulness, communication, presentation and networking skillsWorks well independently and as part of a teamIncentive-driven sales hunter Professional demeanor and impeccable integrityHigh sense of urgency and innate sales talentMust enjoy cold-calling and speaking with people face to faceExperience dealing directly with small to mid-sized, local business owners and decision makersExperience closing in a fast sales cycle: 5 - 10 sales per monthExperience in a performance based compensation modelPrevious Top Performer status in an outside sales positionProven track record of pipeline development and closing salesAbility to pass a background checkValid driver s license and auto insuranceComputer literacyMembership in a business or merchant association or a networking group a plusBilingual skills a plus
Career PathAdvancement within Heartland organization in as little as 3 months
What makes a great Relationship Manager?
Drive for ResultsConfidenceCommitmentCoachableStrategic ThinkingEmpathyLikeabilityIndependencePositivityAssertivenessIntegrityResilience
Does this describe you?
Compensation - BenefitsW2401K with company matchBenefits: Medical, Dental, Life, & Disability
Apply to learn moreCompensation - BenefitsW2Up front Sign-on bonuses+ Residuals + portfolio equity401K with company matchBenefits: Medical, Dental, Life, & Disability