Job Details
Technician II
Savannah, GA
CBU: KaGA
Job Summary:
To analyze and monitor MES systems and equipment across the Automotive Manufacturing plant (KIA Georgia). Provide level 1 support in continuously supporting production at KIA Georgia.
Note: Must be open to multiple shifts as we do a rotation every few months.
Job Responsibilities:
- Monitor and respond to problems with MES computer systems. This includes covering phone calls and radio calls from production and maintenance.
- Complete periodic checklists regarding MES systems. Promptly respond to and resolve issues and requests as they arise.
- Work with other Analysts and other MES team members to resolve issues.
- Escalate issues as per MES escalation standards
- Work in both a control room and on the plant floor.
- Work overtime as needed to support production as well as projects
- Reconfigure and replace computers, scanners, and printers as they fail.
- Attend some holidays and the summer shutdown period to perform preventative maintenance of computers and MES equipment throughout the plant.
- Assist customers with installations and modifications regarding MES systems. This includes: computer installation, scanner installation and computer repair.
Required Skills, Attributes & Education:
- High school graduate or equivalent
- Must be able to troubleshoot computer hardware and software
- Must be able to think analytically
- Experience with PC, Microsoft Word, Excel, Microsoft Office, and Internet Explorer
- Comptia A+ preferred
- Must be able to work shift rotation