Job Details
**Customer Service Representative**
**Customer Service Representative**
Job ID: R220483
Location: Reno, Nevada
**Customer Service Representative
Starting from $20 to $25 per hour**
**Nevada Branch
8800 Military Road, Reno, NV 89506**
Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.
**Hours:** Various shifts available.
**Position Responsibilities**
* Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
* Communicate with customers via phone, email and chat.
* Solve customer problems and find best possible solutions.
* Help customers navigate Uline's website and place orders online.
* Provide knowledgeable answers to questions about products, pricing and availability.
* Respond to shipping inquiries and answer order status questions.
* Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
**Minimum Requirements**
* High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree **preferred.**
* Desire to provide the best possible experience for our customers.
* Thrive in a fast-paced environment.
**Benefits**
* Complete insurance coverage includes medical, dental, vision and more.
* 401(k) with 5% employer match.
* Paid holidays and generous paid time off.
* Tuition Assistance Program that covers professional continuing education.
* Bonus programs that include annual performance, sales goals and profit sharing.
**Employee Perks**
* Best-in-class, clean, modern facilities.
* First-class fitness center.
**About Uline**
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore to learn more!