Job Details
Job Posting
ESSENTIAL FUNCTIONS:
- Comply with Company Safety Policies and Procedures
- Regular attendance, timeliness, and scheduling flexibility
- Ability to develop key relationships with regional and divisional level decision makers with national builders
- Serve as the main point of contact in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping builders up to date on current contracts/rebates
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Responsibilities
- Handle inquiries and requests from customers and address their needs
- Self-driven, motivated to win and capable of selling premium products on value vs. pricing
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and direct manager within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Required skills and qualifications
- Travel 50%
- Preferred location of residence Western US
- Ability to negotiate pricing with builders in multiple markets
- Project management skills
- Cross sell multiple product lines, Stone and Roofing
- Analytical, financial and data driven
- Office suite proficient
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce
- Professional certification (ex: from Strategic Account Management Association)
- Bachelor's degree or equivalent work experience
Our compensation reflects the cost of labor across several US markets. The base pay range for this position is $ 87,000 to $123,000. This range is based on relevant market data in our lowest and highest geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, experience and skillset. Westlake is a total compensation company. Dependent on the position offered, sign on payments, and other forms of compensation may be provided as part of a total compensation package (also to include a full range of medical and other benefits).
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities or may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This document does not create an employment contract, implied or otherwise, other than an at will relationship.