Job Details
General Description and Classification Standards
Assists in maintaining communications equipment and systems used within an assigned department.
Duties include, but are not limited to: providing electronic technical service on all radio, telephone, paging and alarm systems, and personal computers and peripherals; troubleshooting and conducting a variety of electronic, mechanical and electromechanical tests on electronic systems, subassemblies and parts to ensure unit functions according to specifications or to determine cause of failure; and repairing and maintaining electronic equipment.
Supervision Received
Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks.
Essential Duties & Responsibilities
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
Installs and repairs a variety of electronic equipment including mobile radios and data terminals, alarm and public address systems, dispatch console, video monitoring system, pagers, portable chargers, microphones, personal computers and peripherals.
Checks functionality of newly installed equipment to evaluate system performance under actual operating conditions.
Troubleshoots equipment failure; reads test schedule, work orders, test manuals, performance specifications, wiring diagrams and schematics to determine testing procedure and equipment to be used.
Connects units to testing equipment; reads dials or digital displays that indicate electronic characteristics such as voltage, frequency, distortion, inductance and capacitance.
Makes repairs by replacing defective components and wiring and adjusting mechanical parts.
Records defects on tag, attaches to unit and sends unit to manufacturer for necessary repair.
Assists in maintaining and repairing satellite receivers, generators, microwave and transceivers.
Programs code plugs, portable and mobile radios, alarm systems, etc. and installs cables for computer networking.
Decision Making
Uses independent judgment and discretion in the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards and resolving problems.
Leadership Provided None. May oversee temporary or contract workers as needed.
Knowledge, Skills & Abilities
This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of electronic theory, equipment and technology, communication systems and local law enforcement practices, policies and procedures. Skill in effectively communicating and interacting with supervisors, employees, members of the general public and all other groups involved in the activities of the City as they relate to the department. Ability to assemble information and make written reports and documents in a concise, clear and effective manner.