Job Details
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale's best shops, restaurants, marinas and entertainment - surrounding you with the spirit of one of the world's top yachting locales.
About the role
The Spa Attendant retrieves, delivers, stores and sets up all guest supplies, linen and amenities throughout the spa including locker rooms, relaxation room, fitness, and spa reception and ensures immaculate presentation of these areas. Makes guests feel welcomed, comfortable, and well taken care of by handling all guest interactions promptly and efficiently; accommodating special requests, resolving guest complaints, and assisting guests in all inquiries related to all spa, retail products, fitness center, and other hotel services.
What you will do
Greet guests and assist with their arrival, providing a tour of the facilities with locker assignment. Advise guests of how to use each facility and any equipment.
Meet guests post treatment and provides refreshment options.
Clean and maintain locker room area continuously; wipe areas, mop up wet areas, remove towels. Retrieve and drop off all linens to and from the laundry department.
Ensure adequate supply of all guest items including linen and amenities throughout the spa including locker rooms, relaxation room, fitness, spa reception refreshment station and ensure immaculate presentation of these areas.
Complete daily opening and closing checklists by walking and ensuring all areas on the spa level are well maintained, stocked and cleaned.
What you bring
Prior Spa experience, preferably in a luxury hotel or resort.
Excellent personal presentation and interpersonal skills.
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
Ability to lift, carry, and move up to 20 lbs.
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Schedule & Hours:
On-Call
Days / Typically Tuesdays and Wednesdays, but can include other days
Miscellaneous:
US work authorization is required.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -