Job Details
Company Description
Heath's Air LLC is a licensed, bonded, and fully insured HVAC company that has been providing residential and commercial services since 2017. We specialize in servicing all major brands in the heating and cooling industries, and most of our manufacturer warranties cover over ten years.
Role Description
This is a full-time remote role for a Dispatch Coordinator. The Dispatch Coordinator will be responsible for managing and coordinating all service requests, dispatching technicians, maintaining communication with customers, and performing data entry tasks. They will also be responsible for providing exceptional customer service and demonstrating multitasking abilities.
Qualifications
- Experience in dispatching and coordinating tasks
- Strong communication and customer service skills
- Ability to multitask and prioritize responsibilities
- Proficiency in data entry and using computer systems
- Attention to detail and excellent organizational skills
- Ability to work independently and remotely
- Experience in the HVAC industry is a plus
- High school diploma or equivalent