Job Details
Do you love to see things through from start to finish? Do you find satisfaction in solving problems? Do you want to surround yourself with respected and seasoned experts who are empowered by a company with a long history of excellence, great client relationships, and exciting growth? Are you excited by the idea of serving clients, employees, and your community?
If this resonates, we want to know you at Clean Scapes. Clean Scapes is the largest commercial landscaping contractor based in Texas, with locations in Austin, Dallas, San Antonio, Forth Worth, and Houston. Our experts are committed to excellence, offering a variety of services from pre-construction and construction to maintenance and enhancements. Since our founding in 2005, the passion, reputation, and talent of our team has provided the opportunity to service some of the most prestigious and beautiful properties throughout Texas including the Oracle campus, Q2 Stadium, Omni PGA Frisco Resort, Hemisfair Park, and Waterloo Park.
SUMMARY OF POSITION
As a key member of Clean Scapes, the Account Manager for the Maintenance Department plays a pivotal role in ensuring the success of a portfolio of accounts. This involves fostering strong client relationships, effectively managing personnel, overseeing materials and equipment, and aligning actions with budget goals. As an Account Manager, you will set objectives, define priorities, and establish deadlines based on client expectations, collaborating with dynamic teams to deliver exceptional service.
ROLE + RESPONSIBILITIES
- Account Management: Oversee the planning and execution of landscape maintenance, enhancement, and irrigation projects, ensuring adherence to quality standards and timeline of client properties to achieve outstanding results, enhancing overall property appearance and profitability.
- Excellent Client Service: Provide exceptional service and delivery to all clients through proactive engagement, effective communication, loyalty building, problem-solving, and meticulous follow-through.
- Cross-Functional Communication: Communicate effectively with account managers, arbor managers, enhancement managers, crew leaders, and other departments within Clean Scapes to ensure the highest quality service and beautifully maintained properties for clients.
- Budget Achievement: Meet or exceed budget goals, ensuring timely and successful completion of billing and proposals.
- Team Development: Support in recruiting, training, and developing team members. Manage personnel to achieve efficiency, safety, and productivity goals.
- Safety and Compliance: Ensure all work, whether conducted individually or by team members, adheres to safety standards and regulatory compliance.
- Financial Monitoring: Monitor accounts receivables consistently, ensuring timely collection of all accounts.
EDUCATION/EXPERIENCE
- Experience in commercial landscape industry is a plus, but we believe that people from a wide range of industries are a fit for and will be successful in a role as an Account Manager. Above all, we value excellent communication skills, problem solving abilities, a service-oriented approach to work, and a desire to learn and grow.
- While a degree is impressive, we recognize that what s on paper doesn t define you. Many of us have honed our craft at work rather than school. We ll consider both as a foundation of talent.
KNOWLEDGE, SKILLS, + ABILITIES
- Service-oriented mindset you love solving people s problems and are the first to raise your hand to help
- Demonstrated ability to self-manage and to set and achieve goals
- A team player who can interact effectively with people from a cross-section of people from different backgrounds and at all levels of a company
- Strategic thinking and problem-solving abilities with a client-centric mindset
- Exceptional interpersonal skills with the ability to develop and maintain relationships at all levels of an organization
- Understanding of financial statements
COMPENSATION
We value the longevity of our employees and offer a competitive compensation plan. Salary is commiserate with experience. This is a full-time, in-person, W2 employee position.
Proud to be 100% Employee Owned
We believe that when employees have a stake in the results of their work, everyone benefits. From field employees, to managers, and eventually owners, our founders spent a lifetime working in the commercial landscape industry. They learned the value of committed, quality-oriented team members and a strong company culture. As such, in 2021, they chose to transition ownership of Clean Scapes to the employees through an Employee Stock Ownership Plan (ESOP), thereby establishing a legacy of hard work and collaboration. We are proud to say that as a 100% employee-owned company, our employees are now literally invested in the future of Clean Scapes.